IN FOCUS - Don’t just take our word for it…
At Exodus HQ, our aim is to be the best adventure travel company in the world, and 'In Focus' is our regular look at what makes the Exodus experience special for our customers. We want every stage of your journey with us to be as memorable and enjoyable as the trip itself, so have been working hard to up our game in the office, and maintain our high standards in the field.
WEB REVIEWS – What do you really think about Exodus?!
With over 400 trips to choose from, finding the Exodus holiday that’s right for you can be a tough task so we do everything we can to give you the information you need to make that all important decision. One of the joys of travel is hearing the tales and experiences from other people – the highs, the lows and those magical, inspirational moments. At Exodus we encourage our clients to tell us about their trips via our ‘Welcome Home’ email which is sent about four weeks after you return from your trip. We trust, welcome and respect your feedback and to date we are the only adventure travel company to post raw and unedited client reviews straight onto the trip pages of our website.
1. Just how tough is the trekking going to be?
Everest Base Camp - Read the reviews
2. What is it really like at an Exodus European centre-base?
Picos Peaks & Gorges - Read the reviews
3. What can I expect on an African safari?
Classic Kenya Safari - Read the reviews
What are the web reviews telling us?
Total reviews added by Exodus clients - 2574
Average star rating (all reviews) – 4.27 stars (out of 5)
1 Star Active Reviews: 26
2 Star Active Reviews: 32
3 Star Active Reviews: 233
4 Star Active Reviews: 1128
5 Star Active Reviews: 1044
Would you like to review a recent Exodus holiday?
If you would like to review an Exodus holiday you have been on in the last few years please click here and we’ll email you details of how you can add your review to our website. You might even win £100 in our monthly draw! (Ends May 2010)
Here are the winners from the past five months:
Nicola Wallis – MOV - CYCLING VIETNAM – December 2009
David Blair - - AUB - CUBA: LA ISLA GRANDE – January 2010
Susan Bayliss – CEC - CHAMONIX SNOWSHOE – February 2010
Joanne Hart – PSG - ANTARCTICA, FALKLANDS & SOUTH GEORGIA – March 2010
Adam Hughes – FMN - LAND OF THE PHARAOHS - EGYPT FAMILY HOLIDAY - April 2010
Holiday Evaluation Forms
In addition to our websites reviews, we also email Holiday Evaluation Forms to our clients to get more detailed feedback about our trips. This information helps us to measure how we are doing and address any areas that require improvement. At the end of each month, everyone who has filled out one of our questionnaires is entered into a draw to win £500 Exodus Travel Vouchers.