New web site

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New web site -

The new web site promises to be excellent, but it has clearly been launched before it is ready. There are many problems with it (too numerous to list). However, I see improvements with it every day, so it does look as though it may well do the job it is supposed to in time. I am told by the end of October all will be well.

I like the idea of greater customer participation, including discussions, opinions on holidays, and the chance to communicate with people who are booked on the same holiday as me.

The search facility is rather unpredictable, as typing in Cape Town gives results from all over the world (for the time being put place names in quotes - it works better). I'm sure they will fix that. Once working properly it seems very promising.

Are any Firefox users having problems with the way pages display? I am.


photos and holiday feedback on new site -

I have been trying to work out how to put feedback about past holidays on the site and also to perhaps add my best photos but can't see how to do it. Is this bit not yet ready? I see that a few trips have comments from past holidays.

 

Katherine

nowen's picture
nowen
Exodus Staff Memeber Exodus Staff
Exodus Response -
Hi there - and thanks for your feedback about the site. It was a difficult decision. We were running late on the deadline... Having launched our two main brochures about 10 days ago our regular passengers (of which there are many!) were getting very itchy about not being able to access next years Dates & Prices and process bookings online. The site is probably one week away from being tidied up (missing images and some of the functionality) as you quite rightly observe. We took the decision to go for it anyway. I can assure you that the booking process does work and that there have been many genuine improvements. The forum is embryonic... If possible can you let me know what you think at the end of the month? In the meantime if there is anything we can help with please call one of our Travel Experts directly... Have a good weekend. Ben September 2007
broseveare's picture
broseveare
Exodus Staff Memeber Exodus Staff
Uploading Reviews and Photos -
Hi there. The forums are completely free and we invite discussion about destinations and trips here. It will be very interesting to see how the 'threads' develop over time. With the trip reviews this is free and unedited but we send an email inviting review when you return from an adventure. This will happen automatically on your next trip but I'll make sure you are invited to review in the next few days. Thanks Ben (from Exodus)
New Website -

The new website still has problems, specifically in removing material by the webmaster. When the website was set up, and reviews of previous holidays requested, I provided 3 reviews, one for Gokyo & Everest, one for the Lycian Way, and one for Tuscany. All reviews went onto the Gokyo & Everest review page, and despite e-mailing and mentioning the problem to Exodus people by telephone, only the Tuscany review has been removed. It still has the Lycian Way review, (which is not overly complimentary), on the Gokyo & Everest page.

 

imran's picture
imran
Exodus Staff Memeber Exodus Staff
Hi Mr. Taylor, Thanks for -
Hi Mr. Taylor, Thanks for reviewing your holidays. I can confirm that we have now reallocated reviews to the correct trips. Imran (from Exodus)
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