
Countries Visited: Cuba
Frequently Asked Questions
Cuba Specific Questions
Where can I find some useful information about Cuba?...and what type of plug sockets do they have?!
Please visit the Exodus Travel Guide to Cuba.
Our country guide to Cuba will provide you with all the travel information you need to prepare for your holiday.
Has anyone written about holidays to Cuba from Exodus?
Yes, Lucy Davies, our Base Manager in Cuba wrote an article for our Episodes enewsletter (January 2010). Click here to read her article.
General FAQs
When will we know if a trip is going ahead or not?
As soon as we have reached the minimum numbers to guarantee the departure we will let our clients know or if we intend to cancel the departure we will endeavour to advise with appropriate notice.
If you are on the group flights or have pre-arranged this, an Exodus representative will meet you on arrival and transfer you to your Start Point/Hotel.
Where can I read about the cost and different types of insurance available through Exodus?
It is a condition of joining any of our holidays that you must be insured against medical and personal accident risks (to include repatriation costs, air ambulance and helicopter rescue services). We also strongly recommend that you take out cancellation insurance.
Our insurance policy is designed specifically to cover the potential risks on our holidays, and you should be aware that some policies do not include, or restrict, cover for this type of travel. If you do not take our policy, you must ensure that the policy you do take provides an equivalent level of protection and covers you for the activities involved.
Am I entitled to a loyalty reward?
If you've booked on two or more trips with Exodus, you will receive a 5% discount on your next Exodus booking. Dedicated travellers who've been on nine or more trips with Exodus will receive a 10% discount on all subsequent bookings.
Please note: Currently loyalty rewards cannot be applied through web bookings but you can advise us that you are eligible on the online booking form and we will check our records and your final balance will reflect your entitlement. Alternatively, please call 0845 330 6008 and speak to one of our travel experts.
Where can I get health and vaccination advice for my holiday?
We recommend Nomad Travel Stores & Clinics - Nomad provide expert advice on vaccinations, anti-malarials and staying healthy whilst overseas and we're delighted Nomad are also offering all Exodus customers 15% off any kit and 10% off vaccinations online or in any of their stores.
Where can I find all the practical information about this holiday?
If you download the trip notes from each trip screen, you'll find all (or nearly all!) of the information that you require about each holiday. Amongst other things, the trip notes contain useful information about: group flights; airport transfers; day-to-day activities; climate; accommodation; food; transport; insurance; visas; vaccinations; money issues; what to take; and reading lists.

