Frequently Asked Questions
About Your Trip
Staff member Louisa Richardson travelled to Chamonix in winter and you can read her article to get a personal viewpoint of the holiday.
The Chalet is run by Oliver and Elaine Ensor and is perched on the hillside above the charming village of Les Houches. There are 9 bedrooms, all with private facilities and some with balconies. There is also a sauna and hot tub that can be used after a day's walk - very welcome! The chalet has a dining room, a comfortable wood-panelled lounge with leather armchairs opening onto 2 balconies, and fire place room where complimentary tea and coffee can be taken and drinks are available from a self service bar. Chalet facilities include free unlimited internet on your computer or the chalet computer, satellite TV, DVD, video and drying room.
Katarzyna Crompton - Customer Operations
There's really no restiction, whatever feels comfortable for you. Whether that's a wheelie case or a rucksack, you won't be carrying it too far so don't worry!
Amanda Ceraolo - Product Manager
You should take waterproof walking boots or insulated boots with good ankle support. Snow shoes can be adjusted to fit any size boot, so you shouldn't have any problems.
Rachel George - Customer Operations
Sue Weatherby, one of our clients, travelled on an Exodus showshoeing trip and you can read her article to get a personal viewpoint of the activity.
Even well established ski resorts have trouble guaranteeing good snow conditions throughout the season, but we have the great advantage that we can operate in a variety of snow conditions which skiers might find difficult. There is generally good snow cover throughout our snowshoeing season, but at times we may have days when we will be walking below the snowline. In light snow conditions you might expect to begin walking with your snowshoes strapped to your pack, then stop to put them on as we reach more consistent snow-cover. Usually April departures may be spring-like, with snow on the top, and wild flowers appearing at lower levels, although recent years have had late heavy snowfalls.
Danuta Janik - Customer Operations
Switzerland Specific Questions
Please visit the Exodus Travel Guide to Switzerland where you can find out what plugs they use, as well as more detailed Country information in the menu on the left of the page.
France Specific Questions
Please visit the Exodus Travel Guide to France where you can find out what plugs they use, as well as more detailed Country information in the menu on the left of the page.
Walking & Trekking Specific Questions
You can view the Grading System for our Walking & Trekking programme online.
Winter Activities Specific Questions
Our leaders will do their utmost to ensure the personal safety and security of our clients,but all winter activities do bring a risk of physical injury. Beginners to certain activities such as cross-country skiing or ski-touring will inevitably fall over many times; usually the falls are minor and are regarded as part of the fun, but occasionally more serious injuries (such as broken bones) occur. On all mountain winter holidays we have to take extra care for our clients’ safety. Where there is a risk of avalanche, falling on slopes or dangers due to the cold, our guides are extra cautious. If the guide considers situations to be above a reasonable level of risk, activities may have to be cancelled. However, please note that we can never completely eliminate all risks.
For more information on the different types of winter trips that we do, please have a look at our Winter Activies programme online.
Not Found What You're Looking For?
All the staff at Exodus share a passion for adventure travel, and are always happy to answer any questions you may have. You can find an expert for the area you are interested in here and can contact them to get further information. If you don't see your specific country listed, please email firstname.lastname@example.org and they will get the answers you need!