Frequently Asked Questions
About Your Trip
Souvenirs are available at all major cities and towns in Cuba. They range from wooden handicrafts, local paintings to the classic Cuban Cigar.
Havana has a souvenir market on a Thursday afternoon, which is great for local artists showcasing their work, however Trinidad seem to have the better quality souvenirs, especially of the hand carved variety. I would recommend Cienfuegos as the place to buy your cigars!
Dan Cockburn - Product Manager
What is the food like in Cuba?
Food in Cuba consists mostly of rice, fish, meat, beans and plenty of fresh fruit. You can't go to Cuba without trying the famous Mohijo or Cuba Libre, but beware that they don't use measuring glasses so they might be stronger than the ones you have tried at home! Fresh lobster served with salad is also a lovely treat if you visit the island of Cayo Macho. There is also plenty of safe bottled water available throughout Cuba.
Karol Rogacki - Customer Operations
What clothing is best for this part of the Americas?
It can get hot and sweaty here at times, so lightweight cotton (or quick-drying fabrics) is best as a starting point! Long sleeved shirts and trousers will help prevent mosquito bites, especially in the evenings when they could be buzzing around. You should also take a jacket and/or sweater for evenings, as it will cool down. Essential kit includes some sunglasses and a sunhat, along with good sunscreen. A lightweight waterproof jacket or rain poncho is optional, as you can get some tropical rain here now and again!
Karol Rogacki - Americas Operations
Cuba Specific Questions
What do I do about money when I arrive in Havana?
Cuba unfortunately has very few ATM machines, making it slightly more difficult to manage your money supply while in Cuba. Cuba has dual currency system: Cuban Peso (CUP; it's unlikely you will ever need it) and Cuban Convertible Peso (CUC; the one tourists always use). It's best to take all spending money in Sterling cash (Euro or Canadian dollars will also be fine), which can be easily exchanged upon arrival in Cuba. Travellers cheques are accepted at major banks but incur a 5% commission, and some smaller outlets cannot accept them. Also, along with credit cards, they must have no association with an American bank i.e. Virgin Credit Card or American Express travellers cheques, as they will not be accepted anywhere in Cuba.
Sophie Ashworth - Marketing
Lucy Davies, our Base Manager in Cuba, has written an article where she takes you through a brief history of Cuba, old and new!
Also, staff member Sophie Ashworth travelled to Cuba recently and you can read her article here to get a personal viewpoint of the country.
Cuba country guide (including plugs!)
Please visit the Exodus Travel Guide to Cuba where you can find out what plugs they use, as well as more detailed Country information in the menu on the left of the page.
Family Groups Specific Questions
Are there any age restrictions for our Family Adventure Holidays?
To book on a Family Adventure Holiday at least one member of the family must be under the age of 18. For individual trips a minimum age will also be specified - see the Essential Information tab for the particular trip you are interested in. Please note there may also be a minimum age for certain activities on your chosen holiday.
Is a family adventure right for my family?
If you are the sort of family that enjoys meeting other families and have a passion for discovering new places and trying new activities, then you’ll love going on a Family Adventure. With a Tour Leader to take care of daily arrangements, you can relax and get on with the serious business of spending time with your family and enjoying your holiday. And it’s not just parents who take their children away; we’ve had a number of children travelling with just their grandparents too!
Itineraries are carefully planned to provide a good balance of activity and relaxation time. You can opt to stay with the group all the time or go off and do your own thing every now and then. Your leader will be on hand to help you find your way and organise optional activities. And if the local food isn’t pleasing everyone in the party, it’s usually possible to sneak off to the occasional pizza parlour or similar, to get something a little more familiar.
Our holidays are designed to take you to unusual or remote places, give you exciting experiences and allow you to make the most of your precious holiday time. As with all adventure holidays, there is inevitably an element of risk that you might not find on a resort-based package. However, safety is taken very seriously and our professional leaders will take all necessary precautions to run the trip safely. You will get to see wonderful sights, have the opportunity to interact with local people and create memories that will stay with you forever. Come with us and let us share our passion for travel with you!
Not Found What You're Looking For?
Exodus staff - expertise on hand to help
All the staff at Exodus share a passion for adventure travel, and are always happy to answer any questions you may have. You can find an expert for the area you are interested in here and can contact them to get further information. If you don't see your specific country listed, please email customerops@exodus.co.uk and they will get the answers you need!
