Frequently Asked Questions
About Your Trip
What kind of food should I expect in Alaska?
Food in Alaska is of good quality, but because of the high standard of living and the cost of transporting food to far away places, it is more expensive than in Europe; this particularly applies to eating out in restaurants. There is no lack of fresh produce with the exception of a few places far inland. There is an abundance of excellent fresh fish, and if you like seafood, you can eat your heart out.
Karol Rogacki - Americas Operations
Can you always guarantee a bike available to hire locally?
‘In-country’ bike hire should be arranged at the time of booking, and the cost will be added to your invoice. Please note that there are a limited number of bikes available locally. We always have to match a person's height to the bike frame size and, as there are a limited amount of each size, we cannot always guarantee availability of the correct frame. Therefore it is recommended you add the local bike hire as early as possible.
Andy Ross - Product Manager
Can I bring my own saddle and pedals?
Yes. All the bikes are adaptable to be fitted with personalised bike parts. The support team accompanying the group will be able help with any bike alterations or damage to the bike along the entire trip.
Brendan Phelan - Customer Operations
USA Specific Questions
I'm travelling via the US, do I need a visa?
Most clients are eligible to travel via the US under the US Visa Waiver Programme, however to do this you must register for an ETA (Electronic Travel Authority). This must be done prior to departure - more details can be found at www.exodus.co.uk/usvisa.
Rebecca Caldicott - Customer Operations
Cycling Specific Questions
How do I pack my bike for the flight?
Please download this PDF document to assist you in your preparation for flying with your bike.
Flying with the bike information sheet PDF document size 124KbYou can view the Grading System for our Cycling programme online.
Not Found What You're Looking For?
Exodus staff - expertise on hand to help
All the staff at Exodus share a passion for adventure travel, and are always happy to answer any questions you may have. You can find an expert for the area you are interested in here and can contact them to get further information. If you don't see your specific country listed, please email customerops@exodus.co.uk and they will get the answers you need!


