We are very sorry to note that we score poorly on this tour. Along with our local partner we have undertaken a comprehensive review of this trip to ensure we meet our own high standards for any holidays that run in 2010.
1. On one trip this summer the correct procedures were not followed and a Portable Altitude Chamber (PAC bag) was not made available on this tour. We can guarantee that on all future trips a PAC bag will be carried. Supplementary oxygen is always available, and we have further increased our provision for future trips.
2. Our local staff are qualified and experienced in first aid and we have looked in detail at the circumstances that led to this comment.
3. Like on most Exodus cycling trips we choose to cycle on the most scenic sections and generally not all the way from one hotel to the next. Our trip notes are being comprehensively updated for 2010.
4. As above, our trip notes are being updated for 2010.
We can assure potential clients that all trips run in 2010 will be to our normal high standards.
Katherine Tory (Tibet Trip Manager)