Frequently Asked Questions
About Your Trip
Staff member Andrew Buswell has been to Segovia and you can read his article by clicking here.
Some days look quite long. Do we need to be experienced cyclists?
No. The leader carefully breaks up the distances covered with refreshment stops and lunch. The terrain will vary but clients are always free to hop on the support vehicle that shadows the whole group, if they feel like a break. Saying that, you do cover more ground than you think, especially with a tailwind behind you!
Will Shoubridge - Agency Sales
What are the 'rural hotels' like?
Very nice actually! We stay in 4 different accommodations along the way ranging from Casas Rurales to comfortable hotels and hostels all with en suite rooms. We begin in the pleasant village of Guadarrama where our hotel has a nice restaurant and bar/lounge area. The next 2 nights are spent in Valsain at a rural guesthouse with a garden and spa facilities in a beautiful setting in the natural park of the Sierra de Guadarrama surrounded by great pine forests. In Arcones we stay in a rural hostel with wonderful home made food whilst the final 2 nights of the trip are spent close to the Duraton Nature Reserve in a Casa Rurale.
Stefania Aniello - Customer Operations
What gear is provided with the bikes?
We provide helmets, mudguards, large water bottles and carriers, pannier carriers and large rear panniers, pumps, puncture kit and tools and spare inner tubes.
Andy Ross - Product Manager
Can I bring my own saddle and pedals?
Yes. All the bikes are adaptable to be fitted with personalised bike parts. The support team accompanying the group will be able help with any bike alterations or damage to the bike along the entire trip.
Brendan Phelan - Customer Operations
Synthetic, cotton or merino wool tops will be perfect for cycling , especially when it's hot . Shorts (could be padded) will also be great as it will almost certainly be too hot for cycling in trousers. Stiff sole shoes are in general better for cycling but you could also go for sandals. A lightweight windbreaker (or water-resistant/proof top) may come handy in the unlikely event of a spell of bad weather ; however, in case of rain you may well go for being wet because of the rain rather than because of your own sweat under a jacket.
Rachel George - Customer Operations
Can you always guarantee a bike available to hire locally?
‘In-country’ bike hire should be arranged at the time of booking, and the cost will be added to your invoice. Please note that there are a limited number of bikes available locally. We always have to match a person's height to the bike frame size and, as there are a limited amount of each size, we cannot always guarantee availability of the correct frame. Therefore it is recommended you add the local bike hire as early as possible.
Andy Ross - Product Manager
Spain Specific Questions
Spain Country Guide (including plugs!)
Please visit the Exodus Travel Guide to Spain where you can find out what plugs they use, as well as more detailed Country information in the menu on the left of the page.
Cycling Specific Questions
You can view the Grading System for our Cycling programme online.
How do I pack my bike for the flight?
Please download this PDF document to assist you in your preparation for flying with your bike.
Flying with the bike information sheet PDF document size 124KbNot Found What You're Looking For?
Exodus staff - expertise on hand to help
All the staff at Exodus share a passion for adventure travel, and are always happy to answer any questions you may have. You can find an expert for the area you are interested in here and can contact them to get further information. If you don't see your specific country listed, please email customerops@exodus.co.uk and they will get the answers you need!


