Frequently Asked Questions
About Your Trip
How tough is the Tuscany Singletrack?
The days are broken up with regular stops, many of which offer the chance to buy cold drinks and delicious home made cakes. You need to be prepared for some long climbs of up to 7km but the reward of long descents make them worth while; I would definitely recommend a few spinning classes before the trip. Some off road sections are tricky and previous experience would definitely help however there is nothing wrong with skirting around those sections or walking your bike through them.
Marcus Nicholson - Sales
Can I make my own way to the start point in Tuscany?
The start hotel is approximately 1.5 – 2 hours drive from Pisa Airport and, if you decide to grab a taxi, the cost will be approximately 160 Euros. It is also possible to reach the start point using public transport. There are many trains from Pisa airport to Lucca, from where you should change and take a train to Castelnuovo di Garfagnana, (approx. cost €5). A timetable of train times can be found on www.ferroviedellostato.it. Total journey time – 2.5 hours.
Stefania Aniello - Customer Operations
Can I bring my own saddle and pedals?
Yes. All the bikes are adaptable to be fitted with personalised bike parts. The support team accompanying the group will be able help with any bike alterations or damage to the bike along the entire trip.
Brendan Phelan - Customer Operations
Can you always guarantee a bike available to hire locally?
‘In-country’ bike hire should be arranged at the time of booking, and the cost will be added to your invoice. Please note that there are a limited number of bikes available locally. We always have to match a person's height to the bike frame size and, as there are a limited amount of each size, we cannot always guarantee availability of the correct frame. Therefore it is recommended you add the local bike hire as early as possible.
Andy Ross - Product Manager
Synthetic, cotton or merino wool tops will be perfect for cycling , especially when it's hot . Shorts (could be padded) will also be great as it will almost certainly be too hot for cycling in trousers. Stiff sole shoes are in general better for cycling but you could also go for sandals. A lightweight windbreaker (or water-resistant/proof top) may come handy in the unlikely event of a spell of bad weather ; however, in case of rain you may well go for being wet because of the rain rather than because of your own sweat under a jacket.
Rachel George - Customer Operations
Italy Specific Questions
Italy country guide (including plugs!)
Please visit the Exodus Travel Guide to Italy where you can find out what plugs they use, as well as more detailed Country information in the menu on the left of the page.
Cycling Specific Questions
You can view the Grading System for our Cycling programme online.
How do I pack my bike for the flight?
Please download this PDF document to assist you in your preparation for flying with your bike.
Flying with the bike information sheet PDF document size 124KbNot Found What You're Looking For?
Exodus staff - expertise on hand to help
All the staff at Exodus share a passion for adventure travel, and are always happy to answer any questions you may have. You can find an expert for the area you are interested in here and can contact them to get further information. If you don't see your specific country listed, please email customerops@exodus.co.uk and they will get the answers you need!




