Thank you for taking the time to write a review on our website. I have discussed your comments with our Manager in Cape Town as we take the issues of health and safety very seriously.
Regarding your comments about bike maintenance, I have been assured that all bikes are fully serviced and in good working order before the start of every trip. In an activity like cycling, damage can inevitably happen to the bikes while on the road. To deal with this we carry two spare bikes on every trip.
I am sorry you felt out operator was “winging it”. I have read the report from the leader and we do always try to follow the itinerary as detailed in the trip notes. Unfortunately in South Africa regulations can change at late notice and we do our best to manage these unexpected changes as they happen.
Elaine (Exodus Trip Manager)