Thanks for taking the time to post your review on the website. I'm glad that you enjoyed your holiday, and particularly liked the Amazon rainforest. With regard to your comments on the reed islands, the Uros Indians have become increasingly marginalized over the 20-30 years, and are only able to survive on the income provided by tourism. By visiting the islands on our trips, we help to keep them in their homes on the reed islands - if tourism to the islands dried up, they would be forced to move to the nearby towns of Puno and Juliaca and lose their cultural identities by becoming part of mainstream Peruvian society.
I was surprised to read your comments about the tour leader - Hilda has run many trips for us over the last few years, and we generally receive very positive feedback about her services, but I will forward your comments on to our local operator so they are also aware.
The local guides and the tour leader provide very different functions on our trips - the guides are experts in their areas and can therefore provide the best information possible about a particular destination, but the tour leader is used as a point of contact for the group who assists in the general organisation and planning, as well as being available 24 hours a day in case of any problems or emergencies which may arise. The leaders we employ in Peru are far better trained than local guides in first-aid and emergency situations, and we therefore feel it is vital to use a combination of both. Fortunately, as your trip ran very smoothly, Hilda did not need to put these skills into practice.
Thanks again for your comments – feedback from our clients is very useful for us in monitoring and improving our trips.
Tim (Exodus trip manager)