Inconvenient travel arrangements
The trek itself was very enjoyable and well run, but I think Exodus need to look again at the travel arrangements, from the travellers' viewpoint.
1. For this trip you chose flights from Gatwick to/from Alicante. I suggest that this is a poor choice for anyone not based in the South East of England. Gatwick is very poorly served from other UK airports, especially in comparison to Heathrow. On our outbound trip from Edinburgh, we had a ‘choice’ of only one connecting flight, causing us a seven hour wait at Gatwick. Heathrow, by comparison, had five possible flights at approximately 2-hour intervals.
Note that we are not alone. Of the 15 people on the trip, 4 were travelling from Edinburgh (with the same inconvenience), 5 more were travelling from the North of England and chose to organise their own flights, avoiding Gatwick altogether, and only 5 of our party of 15 were conveniently located for Gatwick.
2. Our trek finished on Saturday 25th, but on Sunday 26th we then had to wait around all day in a small village until transport arrived at 8pm to take us to Alicante Airport for a 10:35pm flight. With such a late flight, we did not land at Gatwick until midnight, which of course caused us the extra expense and inconvenience of an overnight hotel stop at Gatwick.
We could, of course, have booked our own flights, but we would have had to make separate travel arrangements to get between Alicante and the remote start and end points of the trek. (How do you arrange a private bus, or taxi, in Spain, from your home in the UK?)
I would urge you please to look again at your travel policies. Many customers will prefer a total holiday solution.