Dear Mr Browning,
I'm sorry to hear you didn't enjoy your recent trip. We have been running these trips with our local partner for some time now and have had some excellent reviews, as has our local guide, who is extremely experienced in running groups and particularly knowledgeable about the local area, its history and natural setting. Many guests have commented on his good nature, sense of humour, friendliness and his ability to make a group feel welcome, and I know he works very hard to provide each guest with a great holiday.
The hotel we use is a family-run hotel which has equally received very good feedback from previous groups and we are confident it provides a good standard of accommodation on Evia and good value for money. All feedback and comments are important to us as we aim to provide all our guests with an excellent holiday experience. To this end we will continue to work hard with our local partners to ensure people travelling to Evia have a wonderful time.