Current as of: January 11, 2026 - 23:21

Valid for departures: From May 2, 2026 to January 31, 2055

Chichen Itza

Discover Mexico Trip Notes

  • Ways to Travel: Guided Group
  • Destination: Mexico
  • Programmes: Culture
  • Activity Level:

    2 out of 7 - Easy & Moderate

  • 15 Days: Land Only
  • Ages: 16+
  • Trip Code: AMX
  • Carbon Footprint: 37kg CO2e

Trip Overview

Discover lost civilisations, Spanish colonial heritage, natural beauty and a rich culture

Few countries can unleash your inner Indiana Jones quite like Mexico, where jungle temples and the abandoned cities of ancient civilisations make way to Colonial towns with cobbled streets and Spanish architecture. This fusion of history has led to a unique culture, encompassing the art of Frida Kahlo and the delicious cuisine of Oaxaca. Uncover the historical and cultural layers of the country as we journey from the highlands of Mexico City to the jungles and beaches of the Yucatan via the lands of Aztecs, Zapotec, Maya and Conquistadors.

Discover Mexico

At a Glance

  • Accommodation: 14 Classic nights (hotels)
  • Travel by private minibus and boat
  • Special Day of the Dead Festival departures available – see Dates & Prices
  • Group normally 4 to 16, plus leader. Minimum age: 16

Highlights

  • Go deep into the cultures, landscapes and wonders of Mexico with an expert tour leader
  • Begin with an in-depth exploration of Mexico City’s many wonders
  • Discover the culturally rich cities of Oaxaca, San Cristóbal and Mérida
  • Time travel at the ruins of Teotihuacán, Palenque and Uxmal
  • Taste authentic cuisine on a local cooking course and mezcal tasting
  • Explore Chichén Itzá, a New World Wonder, before the day-trippers arrive

Is This Trip for You?

This trip is graded Activity Level 2 (Easy & Moderate). For more information on our trip gradings, visit the Activity Level Guidelines page. If you have any queries about the difficulty of the trip, please contact us.

Journeys: Covering a lot of ground from Mexico City to Cancún does mean there are some long drives, some of which are on winding mountain roads. Many of the drives take between two and six hours, with a maximum drive time of approximately eight hours.

Climate: Some of the trip, in the lowlands of Chiapas and the Yucatan in particular, is likely to be hot and humid, especially in summer (drinking plenty of water and dressing in loose cotton clothing will help).

Fitness: Walking city tours and visits to various pre-Hispanic sites mean a fair amount of time on our feet. Many of the areas visited are at high altitude and some short walks (normally one to three hours) are planned. A reasonable level of fitness is recommended.

Swimming: This trip includes a water-based excursion on the Xochimilco canals, where local safety standards may differ from those you are used to. There are unlikely to be personal flotation devices (ie lifejackets or buoyancy aids) available for you to use. If you cannot swim, you should not take part in this activity/excursion. If you are concerned about taking part in this activity, please discuss with your tour leader at the start of the trip so they can make alternative arrangements.

Water safety: This trip includes time by a lake, river or sea, where there may be opportunities to swim. You should always seek local advice before deciding whether to swim. Open-water or wild swim spots should be treated with extreme caution. Information on how to keep yourself safe while swimming is shown here.

Adult min age: 16

Min group size: 4

Max group size: 16

Itinerary Discover Mexico: From May 2026

Discover Mexico

Land Only

  • Start City: Mexico City
  • End City: Cancún

Land Only Itinerary

Day 1
Adventure begins in Mexico City

Welcome to Mexico City, one of the most exciting capitals in the world and known for its layers of Aztec, colonial, and modern history.

Today is all about settling into the hotel and city, as we have our welcome briefing tomorrow morning.

Want more time in Mexico City? Secure pre-tour hotel nights through your sales representative.

Accommodation: Hampton Inn & Suites by Hilton (or similar)

Day 2
Discover museums, Coyoacán and Frida Kahlo

Come together this morning for our welcome briefing, where your tour leader outlines the journey ahead and answers any questions.

We then visit two of Mexico City’s most important museums: the Museo Nacional de Historia, housed in Chapultepec Castle, and the National Museum of Anthropology, whose collections provide essential context for the civilisations we’ll encounter throughout the trip.

Turning to the city’s creative heart, we head south to Coyoacán, a district with deep pre-Hispanic roots and a long association with artists and intellectuals. Cobbled streets, shaded squares and colonial churches give it a distinctly different rhythm to the city centre.

Subject to availability, we visit Casa Azul, the former home of Frida Kahlo. Preserved much as it was during her lifetime, the house offers insight into Kahlo’s work, her political ideas and her relationship with artist Diego Rivera.

We round off the day with a welcome dinner at Azulísimo, where Chef Zurita has curated a menu based on traditional cuisine from the capital.

Accommodation: Hampton Inn & Suites by Hilton (or similar)

Meals included: Breakfast, Dinner

Day 3
Walk the historic centre and local markets • Cruise the canals of Xochimilco
Discover Mexico

Explore the historic centre of Mexico City on foot, beginning at the Zócalo, once the ceremonial heart of the Aztec city of Tenochtitlán and still the country’s main civic square. Nearby, we see the Metropolitan Cathedral, built directly over the ruins of the Templo Mayor, before finishing near the Palacio de Bellas Artes, a landmark of early-20th-century architecture.

Food and craft traditions come into focus as we visit Mercado de San Juan, enjoying a small food tasting, and Mercado de la Ciudadela for handicrafts.

Later, we travel south to Xochimilco, where we take a trajinera boat onto the canals – with a snack included. Cruising the waterways, we learn all about chinampas, ingenious floating gardens built by the Aztecs, some of which are still in use today.

Accommodation: Hampton Inn & Suites by Hilton (or similar)

Meals included: Breakfast

Day 4
Tour Teotihuacán • To Puebla • City tour with Palafoxiana Library
Discover Mexico

Transfer (1hr 15min) to Teotihuacán, one of the most significant cities of ancient Mesoamerica. At its height, around 450 CE, it was among the largest urban centres in the world. With a local guide, we walk the Avenue of the Dead and explore the monumental Pyramids of the Sun and Moon, gaining insight into the city’s urban planning and enduring mysteries.

Lunch is at La Catrina Restaurant before we continue (2hr 30min) to Puebla. Founded in the 16th century, Puebla became a key colonial centre linking Mexico City with the port of Veracruz.

In the afternoon, we enjoy a guided city tour, including the Palafoxiana Library, founded in 1646 and widely regarded as the oldest public library in the Americas.

Accommodation: Hotel Colonial Puebla (or similar)

Meals included: Breakfast, Lunch

Day 5
Visit Zapotitlán Botanical Garden • To Oaxaca

Begin at the Zapotitlán Botanical Garden, set within a semi-arid biosphere reserve known for its extraordinary diversity of cacti and desert plants. Lunch is at Itandehui Restaurant, known for its pre-Hispanic menu.

We then drive (four hours) to Oaxaca, a UNESCO-listed city with a strong indigenous presence and a long tradition of craftsmanship. The historic centre is compact and walkable, with shaded streets, markets and important religious buildings clustered around the main square.

Accommodation: Casa Conzatti (or similar)

Meals included: Breakfast, Lunch

Day 6
Monte Albán • San Antonio Arrazola • Oaxaca
Discover Mexico

Travel to Monte Albán, the former Zapotec capital, dramatically positioned on a flattened mountain ridge above the Oaxaca Valley. Founded around 500 BCE, the site reveals sophisticated urban planning, ceremonial plazas and carved stone monuments that record early writing and calendrical systems.

Returning to Oaxaca, we explore the historic centre and visit the Museum of Cultures of Santo Domingo, housed in a former Dominican convent.

Accommodation: Casa Conzatti (or similar)

Meals included: Breakfast

Day 7
Cook traditional Oaxacan dishes

Oaxaca’s reputation for regional cuisine takes centre stage today as we join a hands-on cooking class led by a Zapotec cook. After selecting ingredients from our host’s own produce store, we prepare a full meal together, learning techniques passed down through generations. We then sit down to enjoy the results.

The afternoon is free to spend at leisure, with the option to visit San Antonio Arrazola for an introduction to alebrijes – the brightly painted, hand-carved figures that blend real and imagined animals and have become a defining expression of Oaxacan folk art.

Accommodation: Casa Conzatti (or similar)

Meals included: Breakfast, Lunch

Day 8
Visit the ancient tree at Tule and ruins of Mitla • Mezcal tasting • To Salina Cruz

We begin at Santa María del Tule, home to an enormous ahuehuete (Mexican bald cypress) tree believed to be more than 2,000 years old. Its vast trunk is marked by natural shapes that invite closer inspection.

We continue to Mitla, a Zapotec ceremonial centre distinguished by its intricate geometric stone mosaics, unlike anything else in pre-Columbian Mexico.

From here, we travel to Santiago Matatlán (30min) to visit a mezcal distillery and learn how this agave spirit is produced, followed by a tasting.

Later, we stop at a beach on the Pacific coast, where you can swim (weather permitting) or take a walk on the sands, before driving to Salina Cruz.

Accommodation: Misión San José (or similar)

Meals included: Breakfast

Day 9
Cruise through the Sumidero Canyon • To San Cristóbal de las Casas

We take a boat trip through the Sumidero Canyon, where steep limestone walls rise dramatically above the Grijalva River and wildlife is often spotted along the banks.

After, we drive to San Cristóbal de las Casas (about six hours plus stops), a highland city known for its colonial layout and strong indigenous identity.

Accommodation: Hotel Diego Mazariegos (or similar)

Meals included: Breakfast

Day 10
Tour San Cristóbal

We explore San Cristóbal de las Casas, browsing markets and cafes that showcase local produce and crafts made by Tzotzil communities.

In the afternoon, there is an optional excursion to Chamula and Zinacantán. In Chamula, we visit the church where Catholic and Maya rituals coexist, creating a distinctive ceremonial atmosphere. In Zinacantán, we meet a family of weavers and learn about textile traditions that remain central to daily life.

Accommodation: Hotel Diego Mazariegos (or similar)

Meals included: Breakfast

Day 11
To Villahermosa • Optional visit to the Roberto Barrios Waterfalls
Discover Mexico

Leaving around 5.30am with a breakfast box, we drive (4hr 15min) to Villahermosa, stopping for lunch at El Edén Restaurant.

We arrive at our hotel early afternoon. Later, those who wish can visit the Roberto Barrios Waterfalls (around a 1hr 10min drive from our hotel).

This series of cascades sits within the subtropical jungle of Chiapas and is known for its tiered falls and forest setting − an atmospheric counterpoint to the archaeological wonders waiting nearby.

Accommodation: Hotel La Aldea del Halach Huinic (or similar)

Meals included: Breakfast, Lunch

Day 12
Explore the jungle ruins of Palenque • To Campeche
Discover Mexico

We explore the Maya city of Palenque, set within dense jungle and renowned for the quality of its stone carvings and inscriptions. At its peak in the seventh century, Palenque was a powerful city-state, and its architecture remains among the finest in the Maya world.

We then transfer to Campeche (6hr 20min), a fortified colonial city on the Gulf of Mexico. An orientation walk introduces the historic centre and its defensive walls, built to protect against pirate attacks.

Accommodation: Hotel Castelmar or Hotel Lopez (or similar)

Meals included: Breakfast

Day 13
Discover the ruins of Uxmal • Enjoy a traditional lunch • To Mérida

After a 2hr 35min drive from Campeche is our second Maya site: Uxmal. Quite open, it contrasts the jungle ruins of Palenque we visited yesterday. This site, which dates to the Late Classic era (500 CE to 800 CE), features the Pyramid of the Magician; the Nunnery Quadrangle, which has long, elaborately carved facades; and a ball court, where a traditional ball game was played, sometimes ending in human sacrifice.

Having worked up an appetite, we drive (20 minutes) to a Maya family restaurant in Muna. Here we eat pollo pibil and cochinita pibil (slowly cooked pork and chicken). The meat is roasted for about five hours with achiote paste and wrapped in banana leaves.

After lunch, it’s about a 1hr 20min drive to Mérida, where several colonial buildings, including the cathedral, were built using stones from nearby Maya ruins. Arriving mid-afternoon, we have a walking tour of Mérida, returning later to enjoy the main square, which is particularly delightful at night.

Accommodation: Hotel Caribe (or similar)

Meals included: Breakfast, Lunch

Day 14
Explore Izamal • Swim in Yokdzonot cenote • To Chichén Itzá

Our first stop, after a 1hr 40min drive, is Izamal, a one-time Maya settlement now marked as a Pueblo Mágico (magic town) by the Mexican government. The town has yellow-and-white buildings and is known for the 16th-century Franciscan monastery built on top of a huge Maya pyramid.

We then continue (1hr 10min) to Yokdzonot cenote, a natural swimming hole with vertical walls decorated with thick mangrove roots.

From here, we transfer (25 minutes) to our hotel near Chichén Itzá, ready for our exploration tomorrow (total drive time: about 3hr 30min plus stops).

Accommodation: Hotel Puerta Chichén (or similar)

Meals included: Breakfast

Day 15
Tour the wonders of Chichén Itzá • Adventure ends in Cancún
Chichen Itza

Our final day starts with a visit to Chichén Itzá. Having spent the night near the site, we can get in early before the day-trippers arrive from the beach resorts.

Chichén Itzá served as the political and economic centre of the Maya civilisation and thrived from around 600 CE to 1200 CE. The pyramid of Kukulkan, the Temple of Chac Mool, the Hall of the Thousand Pillars and the Great Ball Court can still be seen today and demonstrate an extraordinary commitment to architecture, space and composition. The pyramid itself was the last, and possibly greatest, of all Maya pyramids.

This afternoon, we drive about three hours to Cancún airport, where the tour ends.

Please note: The group transfer back to Cancún is scheduled to align with a chosen flight to London, UK; therefore, you should not book flights leaving before then. Please contact your sales representative for the timings of this flight.

Meals included: Breakfast

Accommodation

Historic and modern hotels

Discover Mexico

Staying in a mix of colonial and modern properties, we discover the wide variety of accommodation styles available in Mexico. Typically, these are of a three-star standard and, when we are based in cities, within the historic centres.

Listed below are some of the standout properties we usually use on this trip.

Puebla: Hotel Colonial Puebla (night 4)

Discover Mexico

Just one block from the zócalo (main square), Hotel Colonial is a historic building dating to 1668. Originally constructed by Jesuits, it hosted travellers as early as the 18th century. Nowadays, its restaurant is particularly renowned – try the mole poblano, a chilli and chocolate sauce that comes from Puebla.

San Cristóbal: Hotel Diego Mazariegos (nights 9-10)

Discover Mexico

In the historic centre of San Cristóbal, Hotel Diego Mazariegos is within walking distance of the main square and cathedral. The tranquil courtyard, two restaurants and pub provide ample opportunities to relax and refuel after a busy day exploring.

Palenque: Hotel La Aldea del Halach Huinic (night 11)

Discover Mexico

Set in tropical gardens on the outskirts of Palenque National Park, La Aldea del Halach Huinic provides a tranquil place to stay. It has been designed to blend with its natural surroundings and reduce its environmental impact. The outdoor pool is a focal point of the property, and all rooms come with a balcony and hammock overlooking the gardens. Keep your eyes peeled for monkeys and toucans!

Worth knowing

  • Rooms may vary in size, style and decoration within a property

Single supplement from £ 680

Food & Drink

Breakfast generally consists of fruits, cereals, beans and eggs.

Meals vary in price from around 275-365 Mexican pesos (US$15-US$20) for lunch and 275-550 pesos (US$15-US$30) for dinner. A beer costs on average 55-90 pesos (US$3-US$5).

We have the opportunity to discover the richness of Mexican cuisine on this trip. In Oaxaca, we attend a cooking class, the exact dishes we learn to cook can vary but generally include tortillas, salsas, mole (chocolate-based savoury dishes) and guacamole. We also learn about Mexican drinks, visiting a mezcal distillery.

Note, drinking water will be provided on the bus in large containers to minimise the amount of single-use plastic bottles; please bring a refillable bottle with you.

Transport

Transport during this trip is by private minibuses (usually with air conditioning) and boat.

Weather & Seasonality

On the coast and in the lowland areas there is little variation in temperatures between the seasons. These are likely to be 28C-33C (82F-91F) average daytime maximum and 18C-23C (64F-73F) night-time minimum. On the coast, the heat and humidity are moderated by sea breezes, but inland it is likely to be quite humid.

In the hills, the temperatures are moderated by the altitude, and there is more seasonal variation. Between November and February, the daytime maximum is around 20C (68F), rising to 27C (81F) in summer. Nights are much cooler, around 6C (43F) in winter and 12C (54F) in summer. Note that it can be surprisingly cold in the highlands on winter nights.

The wet season is from June to October, when it rains one day in three on average. The rains tend to be short and heavy, alternating with pleasant clear spells. During the other months, rain is much less likely, but there is the chance of an occasional storm at almost any time.

Joining Instructions

Key information

Start hotel: Hampton Inn & Suites by Hilton, C. 5 de Febrero 24, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06060 Ciudad de México, CDMX
Phone: +52 55 8000 5000
Recommended arrival time: You can arrive at any time today. There will be a welcome briefing in the morning of Day 2.
Airport: Aeropuerto Internacional Benito Juárez, Mexico City (MEX)

Getting to the start hotel

The start hotel is approximately 15 minutes’ drive from the airport. We provide one group arrival transfer from the airport, which is timed to coincide with the arrival of a chosen flight from London, UK. You may join this transfer at no extra cost, provided you can be at the airport before the transfer leaves. Speak to your sales representative for the group arrival transfer times or to arrange a private transfer.

If you would like further information on joining this trip, please speak to your sales representative.

Catching your return flight

On the last day of the tour there’s one group transfer to Cancun airport, where this tour ends. This group transfer is scheduled to align with a chosen flight to London, UK; therefore, you should not book flights leaving before then. Please speak to your sales representative for the timings of this flight as it can change. If you want to stay in Cancun please speak to your sales representative who can organise a private transfer from Cancun Airport to any post-tour accommodation.

Departure tax for international visitors

The state of Quintana Roo charges all international visitors a departure tax, approximately US$21 per person. This can be paid and a receipt obtained by visiting www.visitax.gob.mx/sitio/ prior to arrival or during the visit. The payment must be verified prior to leaving Quintana Roo. Once you have concluded your stay in Quintana Roo, you must show your receipt at the airport checkpoint before boarding. Those who do not have a receipt will receive assistance to make the payment at that time.

Full joining instructions including local emergency numbers will be sent to you as part of our Final Joining Instructions. If you do not receive these at least a week before departure, or require them earlier please contact our office or your travel agent.

Location start: Mexico City
Location end: Cancún

What To Take

Essential Equipment

  • Sunglasses
  • Sunhat
  • Sunscreen
  • Rain poncho or lightweight waterproof jacket
  • Warm sweater
  • Swimwear
  • Shorts
  • Sturdy walking shoes for ruins
  • Long trousers (pants)
  • Long‐sleeved lightweight shirts
  • Insect repellent
  • Refillable water bottle

Dress is fairly conservative. Women do not normally wear shorts in the towns and men should always wear a shirt or T‐shirt

Please note: The Mexican government has banned e-cigarettes and related products. Please ensure you do not pack these in your luggage. You are also only permitted to enter the country with one portable computing device (ie laptop, digital notebook or iPad) without incurring an import fee.

Optional Equipment

  • Umbrella
  • Binoculars
  • Headtorch (head lamp)
  • Small backpack for walks/ruins visits
  • Universal sink plug
  • Camera and accessories (if not using your phone for photos)

Please note: Professional photographic and video equipment (tripod, pro lenses, etc) are prohibited in Chichén Itzá without pre-approved authorisation (and additional pre-paid fees). Cameras capable of shooting 150 megapixels or more and drones are completely prohibited.

Practical Information

Visa

Mexico

Visa requirements often change and it is your responsibility to obtain any required visas for this trip. Therefore, we recommend that you check with the nearest embassy or consulate of your chosen destination(s), including any countries you may be transiting or transferring through.

Some local governments provide guidance on what visas their citizens need. To help, we’ve gathered a selection of useful links below.

If you are travelling via the USA and are eligible to transit under the Visa Waiver Program, you are required to register in advance for an ESTA (Electronic System for Travel Authorization). There is a US$21 charge, which is only payable online. Please see our website www.exodus.co.uk/usvisa for further information.

Please note, not all nationalities have the same eligibility for travel to or transit via the USA, and you may not be covered by the visa waiver program. Regulations stipulate that any person who has travelled to Iran, Iraq, Libya, North Korea, Somalia, Sudan, Syria or Yemen since March 2011, or have dual nationalities of these countries, may no longer qualify. In addition, if you have travelled to Cuba since 12 January 2021 you will not be eligible for the visa waiver program and should instead apply for a visa.

If you are in doubt of your eligibility, please check the visa requirements with your local US embassy.

Vaccinations and Health

Mexico

There are no required vaccinations. However, you may want to consider vaccinations for hepatitis A, typhoid, tetanus and rabies. Please confirm with your doctor or travel clinic.

The risk of malaria is slight but you may wish to consult your doctor or travel clinic for further advice. Additionally, dengue, zika and chikungunya are known risks in places visited on this trip. All are spread by biting mosquitoes. There is currently no vaccine or prophylaxes available, and therefore the best form of prevention is to avoid being bitten.

Methanol: The FCDO warns travellers to be cautious of methanol poisoning when travelling in destinations visited on the trip.

Local Time

Mexico's time zone: America/Mexico_City (UTC -06:00)

Electricity

Mexico's electricity: Plug types A (two flat pins) and B (three pins: two flat, one round) – 127V, 60Hz

Discover Mexico

Money

Mexico's currency: Mexican peso (MXN)

ATM Availability

ATMs are available in most major towns throughout the country, although are more difficult to find in rural areas. A flat fee of up to 55 pesos (US$3) and a small commission usually applies with debit card withdrawals. Credit card withdrawals generally attract a one percent charge. Check with your bank before departure to ensure your card will be accepted at ATMs.

Most major credit cards are accepted in larger shops and more expensive restaurants, but their use is not widespread in smaller establishments and so you should ensure you carry adequate supplies of Mexican pesos.

It is easy and convenient to exchange US dollars (cash), although euros, British pounds and other main currencies can be changed fairly easily. Please note that US dollars cannot generally be used to make payments.

Extra Expenses & Spending Money

It is possible to pay for some items in US dollars, including some souvenirs, though in normal shops you need to use Mexican pesos.

Optional excursions (prices subject to change)

Optional activities should be paid in Mexican pesos directly to the tour leader and must be ordered by Day 3. Not all excursions may be available, so please check with your tour leader.

San Cristobal

  • Visit the Maya communities of Chamula and Zinacantan: approximately 1,350-3,160 pesos (US$75-US$175) per person, depending on group size.

Oaxaca

  • Alebrijes workshop: 325 Mexican pesos (US$18) – minimum two people

Tipping

Although entirely optional, we suggest you budget between US$85-US$90 in total on this itinerary to be broken down as follows:

  • Approximately 55 pesos (US$3) per day for your tour leader.
  • Approximately 35 pesos (US$2) per day for your driver.
  • Approximately 100 pesos (US$6) for each local guide used.

Sustainability and Impact

As a certified B Corp, we’re on a mission to improve our social and environmental impact across all our adventures.

We do this through our innovative Thriving Nature, Thriving People plan.

This ‘nature positive’ approach is designed to help nature and communities thrive in harmony through practical solutions, such as reducing carbon and waste on our trips, supporting conservation projects through the Exodus Adventure Travels Foundation, and rewilding 100 square metres for every Exodus traveller.

Important Information

Your Safe Participation
When booking this trip, you should be confident in your ability to participate in all activities described in these Trip Notes. If you have any doubt about your suitability, please call us and ask to speak to one of the experts on this itinerary. 

Although our leaders are well trained to deal with different capabilities, if they have any concerns about someone’s ability to safely take part in an activity, or their impact on other people’s enjoyment, we authorise them to take necessary action which, in some circumstances, may involve asking someone to miss that activity. 

By booking this trip you agree to our Booking Conditions which clearly state that our leaders have the authority to do this. In these rare instances we will ensure anyone sitting out is safely provided for and offered alternative options where possible. Refunds will not be provided for activities missed and customers may be liable for additional costs incurred. 

Seatbelts
All vehicles used by us should be equipped with working seatbelts, except where approved by us based on the vehicle type or journey. Wherever seatbelts are available, we require our customers to use them for their own safety, even where it may not be a legal requirement.

Travel Safety
For additional information please have a look at the travel safety advice page on our website.

How to Book

Speak to our friendly team of experts to plan your adventure:

  1. Check availability: our website shows real-time availability of our guided group tours, or contact our team by phone, email or live chat.
  2. Hold a space: You can provisionally hold a space on any guided group tour to give you time to finalise your travel plans.
  3. Confirm your booking: Payment of a deposit will complete your booking and secure your place on the trip.

After booking
You will receive a confirmation document and invoice, which includes extra information and guidance about your travel arrangements. Our dedicated Customer Operations team will help you with any pre-travel questions or arrangements and can easily add extensions or extra accommodation to your booking. Final Joining Instructions will usually be sent out two to three weeks prior to departure.

Adding transfers to your booking
If you have arranged your own flights and would like to add transfers to your booking, please provide your arrival and departure details to our Customer Operations team around four to six weeks before departure.

  • Where free transfers are included, they are available for any flight but can only be added to your booking once we have received your flight schedule.
  • Where group arrival and departure transfers are available, these operate at fixed times. You will need to arrive in time to meet the scheduled transfer. If the timings don’t align with your travel plans, our team can arrange private transfers once they receive your flight schedule.

Trip Note validity
Trip notes may be updated after booking; if any updates significantly impact the inclusions or itinerary you will be advised in writing. A link to the most up-to-date Trip Notes will be sent out with your Final Joining Instructions before departure.

The information in these Trip Notes is given in good faith. All holidays can be subject to unexpected changes, and occasionally it may not be possible to follow the itinerary as planned. In these circumstances we will make the best-possible alternative arrangements that maintain the integrity of the original itinerary.

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