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Turtle, Ecuador

Reviews

Your Words – We tell it like it is! Holiday Reviews by previous Exodus travellers  

Here at Exodus we thrive on feedback from our customers. It’s the only way we can ensure our trips continue to be the best they can be. So, for the real tales, twists and turns of the trip you’re interested in, look no further than the reviews from our previous travellers.

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Reviews

Patagonian Highlights

I had wanted to go to Patagonia for years and finally took the plunge and booked this trip – it certainly didn’t disappoint! There’s a lot of travelling and so much crammed into the two weeks that it flies by. The overnight stays in Buenos Aires that bookend the main activities were brilliant, and it was nice to start and finish with a blast of heat. The walking surprised me by being no more difficult than some of the longer Lake District/Scottish Munro type walks, and the gear I had was more than adequate. Food and drink were delicious and drinking tap water all the way caused no problems – Argentinian steaks, Patagonian lamb and Malbec were favourites.

Most Inspirational Moment

I loved Torres del Paine; we walked up to a viewpoint in the park and took some glorious shots of the massif with clouds and lakes in perfect conditions - I would have ideally liked another day here to simply sit and stare; the hike up to the base of the towers the next day was strenuous but taken in three parts so that all could cope. The final pull up the moraine was easier than I had expected and the rewards at the glacial lake well worth the effort. The famous Patagonian winds were in evidence all the way - take sunglasses for protection from the grit constantly blowing in your eyes! The hike to Fitzroy was equally awe-inspiring; our two guides Mauro and Johnny were a great team even producing flasks of tea at the lunch stop, and the circular route gave us some stunning and memorable views. On Christmas Day itself, we walked in the Tierra del Fuego National Park, saw the end of the world and then sailed down the Beagle Channel to meet the penguins - an unforgettable and epic day. To finish off in BA on Boxing Day with a tango show was the icing on the cake (!)

Thoughts on Group Leader

Dennis was constantly on the go, checking optional excursion availability and the next day's arrangements, I'm sure he was completely exhausted at the end of the trip. But he always had a smile and a joke for us, and lots of information about the areas we were travelling through. He also very kindly took 4 of us up an unnamed mountain behind El Calafate on his day off, for which we are eternally grateful as it added some views of the Uppsala glacier we would otherwise have missed as well as a gathering of 14 condors above some weathered sandstone. Beautiful!

Advice for Potential Travellers

Do it! Patagonia is an amazing place and you will remember the mountains until the day you die. We encountered no animosity (a la Jeremy Clarkson and friends) and enjoyed some truly inspirational scenery. One caveat; if you change your dollars for pesos in BA anywhere other than the banks (not a great rate) they will not change it back at the airport on departure - you need your receipt as evidence. Some of us got around this by touting our pesos to the bank queue and offering a favourable rate... probably not entirely legal.

Suggestions

I am so glad I went, travelling alone can be daunting but I met a great group of people and made some good friendships with like-minded people - and learnt a lot from the photographers and bird-watchers; thanks guys!

Patagonian Highlights

Fantastic mountain scenery enjoyed through great walks, accompanied by perfect weather conditions of clear blue skys and warm sunshine in a part of the world where the phrase “four seasons in one day” is often used.
If you like red meat you are in for a treat, medium rare cooked stakes to die for and the lamb ain’t bad either. I am not used to a what appeared a joint and rake of lamb in the one dish. All washed down with plentiful amounts of exceedingly good Malbec, the good value of the wine only makes you drink more but well it is a holiday afterall.
There are some long drives but to see the best of what Patagonia has to offer, it is a great way to travel. You have a long drive on day 10 and, when you get to the ferry strong winds may delay that 2km trip across the water for 2.5 hrs but don’t worry, the cafe has plenty of beer.
A the end of the trip back in Buenos Aires, which on its own has beautiful architecture and worth a return trip to spend a few more days enjoying the sights, a tango show is a great way to finish the trip with a great stake and more of that Malbec.

Most Inspirational Moment

A difficult one to answer but if I had to pick one it would be the walk to the base of Mount Fitzroy. The walk in starts in the forest with glimpses of the glacier through the trees. Then there you hear the noise of the glacier moving. After 3 hours you have the choice to continue a steeper climber to base or rest for 2 or maybe 3 until the rest of us return. If you do proceed it is well worth it and the guide has one further surprise for few extra strides. On the way down and the walk back the the town the views just get better at every turn. The walk is about 28k but don't let that put you off, it is well worth it and you have to walk past all the pubs before getting back to the hotel. As I mentioned it is difficult to pick one moment as there are other great days to accompany the Mount Fitzroy walk.

Thoughts on Group Leader

The tour leader was great: kept you well informed about the days activity; relevant facts about each area; practical information useful for all of us and there to help and resolve little problems when they arose, very cool and unflustered.

Advice for Potential Travellers

You do need to pack for all weather conditions but as experienced, you may not always need them all. Do pack your walking boots or shoes they will get plenty of use and well worth it. The full day walk in Torres Del Paine is where the moderate activity level of trip is appropriate the but don't bank on a good hearty meal of wholesome food in the evening at the refuge, bring what allowable food you can into Chile you quite likely to appreciate it to stave off hunger. Don't forget the alcohol either, wine and beer, you will save a fortune.

Suggestions

Very pleased to have chosen to go on this trip, no regrets but I would recommend taking note of the advice above to offset one of major talking points of the trip. Enjoyed the variety offered, at times I felt like I was on one of the walking holidays, but that's fine I really enjoy them as well. The scenery is some of the best I have seen in the world. I know I have mentioned the Malbec a few times, but I don't have a drink problem, I didn't spill a drop.

Patagonian Highlights

This was a great holiday. We had a good bunch of people who “clicked” almost immediately. We had a fantastic leader who made everything so much better. The views were outstanding. Even the long bus rides didn’t seem that bad. Lots of breaks to stretch our legs

Most Inspirational Moment

Seeing Torres de Paine so close after the bit of a scramble to get to them.

Thoughts on Group Leader

Fantastic. One of the best that I have ever had. Knowledgeable and very personable.

Advice for Potential Travellers

Do not under estimate the difficulty of the 2 treks- Fitzroy Paine and Torres de Paine. They are not gentle strolls!

Suggestions

Refugio at Torres de Paine- the food there needs to be upgraded to something edible. The bunk beds are very comfortable and the showers are clean and have lots of hot water so no complaints there. But the food! I have stayed in refuges doing the Tour de Mont Blanc so I have a comparison. There the food was simple but well cooked and delicious. Surely they could do better.

Patagonia Highlights

Having just returned from this trip, I would highly recommend it for others wanting to see the highlights of Patagonia. The scenery was beautiful and the walks (especially the one in Torres del Paine) was fantastic, despite seeing four seasons of weather in one day!

Most Inspirational Moment

Torres del Paine National Park - I'd love to return to do more walks in it. Perito Moreno Glacier - was spectacular The Malbec wine and huge steaks!

Thoughts on Group Leader

Xavier was a excellent guide. He was easy going and everything was very well organised. He was extremely informative and nothing was too much trouble for him.

Advice for Potential Travellers

Take plenty of waterproof and wind proof clothes. Take lots of $, as the ATM machines are not very reliable and the banks went on strike when we were in Ushuaia! If you can afford the time, I would recommend getting to Buenos Aires a few days before the tour starts or after it finishes, as it's a great city to spend extra time in.

PATAGONIAN HIGHLIGHTS

This was a fantastic experience which we wouldn’t have been able to replicate travelling by ourselves.  The scale and the vastness of Patagonia was truly beyond our imagination.  However, sharing this with a great group of people and led by an excellent guide, allowed us to get the most out of the adventure.

Most Inspirational Moment

Without doubt both Claire and I felt that reaching the viewpoint at Torres del Paine was wonderful.  We were lucky with the weather that day and, although the wind did blow, the sky was clear and the views were better than any photograph because we were there!  It was a longish day with the last hour being a stiff climb up across a boulder slope but that made the achievement even more worthwhile.  

Thoughts on Group Leader

Xavier was an exceptional guide.  Nothing was too much trouble and he had a great range of knowledge.  He was also an expert in recovering lost items that some of us left in buses, aeroplanes and hotels.  He allowed us to be completely relaxed because despite his easy going nature, his organisational skills were exceptional and this meant we always left on time and had no problems with any leg of the travels.

Advice for Potential Travellers

Be prepared.  Have proper footwear and clothing for ALL weathers.  We had sushine in Buenos Aires and snow in Ushaia.  Temeratures ranging from 28C to freezing.  And did I mention the wind?

Suggestions

Overall this is a fantastic trip and I hate to gripe but we thought that the food in the Refugio at Torres del Paine was poor although the accommodation there was OK.  Good job we brought plenty of wine.  Otherwise this trip can be highly recommended, especially if you are as lucky as us in having such a fantastic group of people to travel with.

PATAGONIAN HIGHLIGHTS

A splendid trip that truly captured the highlights of Patagonia.

Most Inspirational Moment

Seeing the Torres del Paine, which are so iconic, was terrific. Even though it snowed on the hike, it was still a wonderful day. Fitzroy was a close runner-up. And Magellan Strait, of course -- a very ordinary strip of water with such huge historical importance (and besides, Magellan was one of my childhood heroes).

Thoughts on Group Leader

Couldn't ask for a better leader than Xavier. When a trip goes smoothly, you know it is the result of a lot of hard work; and he did it. Great pride in his country and always happy to discuss Argentina with curious foreigners. We learned a lot from him. The local guides at various stops were uniformly excellent; they made the trip so much more interesting.

Advice for Potential Travellers

Take plenty of layers; the weather really can change quickly. Take plenty of US dollars, get to BA a few days early and find a way to convert to pesos at a good rate, not the official one. Take binoculars or a good long lens for your camera; lots of wildlife to focus on.

Suggestions

The long bus rides, often on gravel roads surprised us, but the buses were very good, and the long rides are just a price you have to pay to cover the vast expanses of Patagonia. You wouldn't get that sense of the country through flying in or taking a cruise ship into places like Ushuaia. It's worth it.

PATAGONIAN HIGHLIGHTS (Nov 2013)

Great trip if you are into walking and mountains and dont mind long bus journeys.  The scenery is worth it. 

Most Inspirational Moment

Enjoyed all - the treks to the base of Fitzroy (especially back to Laguna de los Tres which is very like the Cairngorm area of Scotland) and to base of Torres del Paine (in a snowstorm); the short walk in Tierra del Fuego, the 3pm cruise on the Beagle Channel to Penguin Island. But if I had to choose then the two best moments were: - *Trekking on the Viedma Glacier on a gloriously sunny but cold day with an excellent guide team who provided and fixed crampons on everyone and helped you see into crevasses –complemented nicely the following day in Los Glaciares National Park walking around the boardwalks surrounding the Moreno Glacier. * The panorama from the top of Cerro de los Cristales (1282M), Lago Roca on a beautifully sunny clear day seeing Lago Argentina, Glacier Perito Moreno, and Torres del Paine without any cloud in a brilliantly blue sky.

Thoughts on Group Leader

Xavier was a really nice, helpful guy who was passionate about his country and very conscientious in ensuring we enjoyed the holiday. He readily engaged in conversation and was very informative in that context. He was particularly great helping us to sort transport etc re climbing Cerro Cristales on our own. Could possibly have been more forthcoming with general information about Argentina and Chile to the group as a whole especially when on the long bus trips.

Advice for Potential Travellers

Take dollars – can exchange readily. We got some Argentinean and Chilean currency from M&S before we left at a good exchange rate. In Chile 19% tax is added if you pay for a meal in pesos rather than dollars. Safe airport taxi system –Taxi Ezeiza – in the middle of the airport lobby. You pay at the desk (can pay in dollars) and then wait till escorted outside to your taxi. We also used this system back to airport- our group leader booked for us, told us the price and we paid the driver (try to have right amount or round up). Be aware of pickpocket scam in Buenos Aires – walking up Belgrano we were sprayed by something that looked like birdshit from behind. A nice middle aged lady offered me paper/water to clean up. She had some mates. As you clean up however your gear is stolen. Fortunately my husband was wise to the scam (I’d forgotten about it) and shouted to me to walk on. We cleaned up at the Hotel Dazzler where they told us a client had had his wallet stolen by this method the previous week. It’s not an urban myth. Pack for Scottish winter walking in the Cairngorm using a layered system (so if its warmer than what we experienced you’re covered). We had beautiful weather in general (plus one snowstorm that was actually fun) but were grateful for warm gear. Buenos Aires was variable (windy and wet when arrived, sunny and warm when left). Trekking poles are really useful. Wi-Fi was available at the hotels we stayed at throughout the trip but was slow. If you don’t already use What’s App get it for texts and photos (free under wifi). Most of the museums in Buenos Aires only have Spanish captions. Subway system good and cheap though told to wear backpack to front on it. If you have extra time in Buenos Aires, a day trip to Colonia in Uruguay by ferry is enjoyable. We went by Busquebus, booking on a Sat for a day trip on the Sunday. We also went a day trip to the Tigre Delta which was interesting. Train from Retiro Station then commuter bus to Tres Bocas. Some short walks there and two restaurants. Tigre has an Art Museum housed in a beautiful French Style Building – worth seeing. At El Calafate Laguna Nimez Bird Reserve is worth visiting. However if you are into walking try to do the Cerro de los Cristales climb at Lago Roca (CalTur bus at 8.30 am returns at 6pm 200 pesos). Quite hard going but worth it for the views if weather kind to you. From Lago Roca private campsite walk up to junction turn left, walk by path to Rock Paintings on right then just before a road leading off on the left to the lake there are two posts (minus the signboard) on the right that mark the start of the route. About 40 yds from these into the walk you’ll see another marked signpost. Route is obvious till near top where there can be snow. Scree at top but it is ok especially if you have poles. Allow 7 hrs round trip. Watch the weather especially winds at the top. Foodwise: difficult for vegetarians but if you can eat fish its fantastic. Really enjoyed Ayres Patagonicos El Chalten (informal, good food good music), La Tablita, el Calafate and Hotel Las Torres in Torres del Paine.

Suggestions

We were lucky and had great weather overall. Recommendations are very much weather dependant.

Patagonian highlights

A place that is a must see. My second experience of using exodus as a holiday company. My first in jordan was a vacation I would not hesitate to recommend…for the tour , the organisation, the tour guide leadership etc etc. I loved Patagonia, but the quality of the tour did not meet that what I experienced with exodus previously. The tour guide struggled with meeting the diverse needs of our large group (18) . Also, the options advertised as part of the tour trip notes were not always available. This was a wonderful trip but don’t rely on the options advertised if they are important for you.

Most Inspirational Moment

The mountain walks...so so dramatic.

Thoughts on Group Leader

Lovely man but struggled coping with a large group with diverse needs.

Advice for Potential Travellers

Book this holiday on a basis of the core activities do not on a basis of Exodus being able to deliver the optios.

Suggestions

This is an expensive holiday and therefore one you wish to make sure you choose the right company to go with. Exodus have already taken onboard my feedback about the options not being available and the problems of the group leader handling such a large group. I have much respect for their request for feedback of this nature. I will therefore do business again with them in the future.

Review Centre
Reply from Exodus

We are sorry that Anne found certain aspects of this trip to be disappointing. Her tour leader usually receives good feedback from our clients, so we were sorry to learn that Anne’s experience was not so positive. We understand that unfortunately her optional activity of choice in El Calafate was not possible over the busy Christmas period, so Anne’s tour leader organised an extra walk for members of the group who wished; we are nonetheless sorry for any disappointment caused.

Adam Roberts – Trip Manager for South America