Greenlandic houses

Fair & Flexible Conditions

Fully Transferable Deposits | No Admin Fees

Booking a holiday is a big commitment and sometimes it’s hard to be sure that your circumstances won’t change. We wanted to take out that worry for our customers so we’ve adapted our booking conditions to make it easier to manage the unexpected.

Fully transferable deposits. You can cancel your booking up to 8 weeks before departure and not lose your deposit - we will put your deposit towards any new booking as long as you travel within 3 years of the original departure date. 

No admin fees. Unlike many other travel companies, Exodus won't charge you any admin fees for making changes to your booking, including transferring to an alternative trip.  

The small print
1.    Both offers are valid for changes made from 1st October 2014.
2.    Transferable deposits offer excludes Polar bookings.
3.    If you cancel a trip before 8 weeks (56 days) before travel, deposits are transferable  but non-refundable. Deposits are only transferable to new bookings only, and travel must be within 3 years of the original travel date.  Please note Private Adventures may be subject to additional costs.

4.    If you cancel within 8 weeks of departure, normal booking conditions apply.
5.    This service is not combinable with other booking offers, except Exodus loyalty discounts.
6.    There is no cash alternative.
7.    If you need to change your booking for valid reasons, Exodus will not charge you an admin fee, but we will need to pass on airline cancellation fees once a ticket has been issued, plus any non-refundable ground costs incurred as a result of changes made. These will all be quoted in advance of confirming any change.
8.   Offer valid on direct bookings only.

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0208 772 3936
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Call us on 0208 772 3936