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Here at Exodus we thrive on feedback from our customers. It’s the only way we can ensure our trips continue to be the best they can be. So, for the real tales, twists and turns of the trip you’re interested in, look no further than the reviews from our previous travellers.
Simply use the selector below to search our trip reviews and start reading real feedback from real Exodus travellers who have ‘been there and done that’!
Lots of our clients also like to post handy tips and advice about their travels. It’s great to know what to expect on an Exodus adventure before you go, so make the most of their experience and you’ll make the most of yours!
Once you return from your Exodus adventure holiday, you will be emailed a link to add your review. Any feedback collected is posted onto our website, totally unedited.
Alternatively you can navigate to the relevant trip page and add your review via the Reviews tab.
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Excellent trip with a good amount of cycling and touring. Loc was amazing, kept us fully informed. The whole team looked after us and the bikes.
Descent from Dalat! 30km downhill through stunning scenery
Loc was amazing
Book it but there are long cycling days and it is hot! Look after each other, on and off the bike!
Great trip with super leader.
Excellent
Bring a bell
What a fantastic trip. Full of new experiences, very well organised. We were so well looked after, would definitely use this company again. You do need to be confident on a bike, some of the cycling is not for the faint hearted! There is a lot of traffic for some of the ride, but also small villages and serene countryside.
I'd struggle to pick just one! It was all inspiring
LAM was amazing. His enthusiasm, his knowledge and his encouragement were so helpful. He and his team are the best!!
You do need to be confident on roads with traffic. Don't worry what's going on behind you. Just keep your eyes forward and keep moving!
The communication from this company has been very good from the outset.
This was an action packed tour with not a moment lost, traversing a great selection of Vietnamese coutryside and towns.
Each day was breakfast at six, cycle and bus via interesting sights to the next town, dinner, hotel (with a couple of two nighters and an eye-opening train sleeper). At times exhausting, which enhanced camaraderie with the rest of the group (six solos, six couples).
The quality of the bikes and the provision of en-route refreshments was superb, as were the hotels. It was such a varied and full-on trip that I’ve come away with a head full of great memories and a pretty good knowledge of Vietnam.
The local kids yelling Hello! and holding out their hands to be clapped as we cycled past.
When describing places we were visiting, Lam spoke passionately about his country, its people and history . His depth of knowledge and way of speaking was very engaging. He was patient and generous with his time to anyone who had a question or needed help. For example, on a tour of a temple he came over and we had a nice chat as we walked back to the group. Another day, I was waiting with the group as Lam went to find a missing member who was late returning from a temple. He came back chatting happily with the guy - I then realised that earlier he had retrieved me because I was late back, and I didn't even know!
Going solo was a slight concern for me but getting to know other group members was very easy.
I would prefer it if we had more of the quiet traffic-free roads for cycling, even if it meant more bus journey to get from A to B.
Non stop trip with so many memories made. From villages and local markets to the chaos of the cities. Cycling tiring but great support and well balanced days to make it manageable.
A personal moment demonstrating the kindness and generosity of the local people.
Faultless. Thank you so much Son for being out leader during the Lunar New Year. It would be like me working over Xmas and New Year and not seeing my family. But if you wished you were elsewhere, you didn't show it. You were the best humoured and professional group leader one could hope to have.
You have to want to experience Vietnam as it is. It's not a sanitised experience. It's the real deal. That means some meals are simple and some of the amenities are basic as times. I say this because you will read some negative reviews about this but it's all part of the trip and it's authenticity. The food is amazing and the people really welcoming. Go!
Organisation was superb. Thanks to the mechanic and driver. The fresh fruit at our rest points. The homemade lemonade.
Excellent holiday with Lam as a fantastic experienced guide and 3 other helpers. Log days of cycling and coach journeys, excellent food and good company from around the world
Getting to the top of Hai Van Pass and the rest of that very varied 100km cycling day
Lam was excellent, incredibly well organised, always cheerful and full of information. He was particularly helpful to a team member who fractured her ankle and spent most of the trip on the bus
This is a full on holiday with 12 hr days - breakfast at 6m, 7am start and not finishing til 5/6pm depending on th day. Not for the faint hearted or those who want a lie in. The heat of 34 in Ho Chi Min was a shock and along with the humidity made cycling tough. the temperature dropped as we headed north ad was around 10 in Hanoi.
I would say that this holiday should be graded at least 4. Some days we didn't have time to use the pool or see the town where we were staying eg Dhalat as we arrived too late and were too exhausted to head out. It may be sensible to shorten some days or give extra rest days. Th overnight train followed by 4hrs on the coach to get to Ha Long Bay seemed excessive without putting a rest break in.
I knew very little about Vietnam before taking this trip, but I feel that it has given me a good understanding of the country, as well as an enjoyable experience. It helped that our fellow travellers were a group of likeable, diverse & interesting people, and our guide and his support team did a first-class job of looking after us.
I find it hard to identify a single most inspiring moment , but the overall experience certainly was inspiring. Some beautiful scenery, friendly people, great food, some challenging cycling (and some fun descents), plus insights into the history, economy and the everyday lives of Vietnamese people.
Nam Nguyen was great! Each day would typically start with him saying "xin chào, xin chào, story time!" followed by an explanation of the day's itinerary and insights into Vietnamese life. He was friendly, organised and kept us safe and happy.
1) Pack light - there were opportunities to get clothes laundered at reasonable prices whenever we stayed more than 1 night in the same place and we also successfully hand-washed our own cycle kit in hotel washbasins and it dried OK after rolling in a towel and being left in front of the air conditioning. We took far too much stuff with us, which was a nuisance when travelling on the sleeper train and when lugging it through the airports. 2) Choose flights carefully - we preferred to fly from a regional airport rather than Heathrow. Exodus offered us a few alternatives and we opted for night flights which we hoped would minimise jet-lag (they did). The downside, which we hadn't thought through properly, was that we arrived after the rest of the group and departed before them, thus missing out on time to explore the cities of Saigon and Hanoi. 3) Cycling in high heat and humidity can be hard going - quite a few of our group thought that the cycling was harder than the official "moderate" rating of this tour might suggest. Heat and humidity affects people differently, but I think a decent level of fitness is needed for this tour. If in any doubt, you could opt for an e-bike.
The only negative thing which comes to mind is that, following each day's cycling, there could be a lengthy journey on the coach, which tended to feel uncomfortable whilst still wearing sweaty cycling clothes. However, on the day with the longest post-bike ride coach journey, we did get the opportunity to get a change of clothes.
The organisation, logistics and the team from the outset were absolutely faultless. Small details made the trip so much easier; keys ready at each hotel and no check-in, tickets for sites and tipping taken care of, bikes fully prepped and assigned etc etc. The trip also involved a lot of local people and services which allowed us to get a full view of the country, a little off the tourist trail. The guide and support team dealt with every challenge with patience, positivity and good humour. The riding could have been better. We seemed to spend a lot of time cycling on wide, straight, flat roads and then get on the bus for more interesting terrain. Hybrid bikes would also be a better choice than the MTBs supplied. Good mileages though and challenging enough in the warm, humid weather. Overall, a great trip!
Son was an excellent guide and host. As were the rest of the team.
On previous Exodus cycle trips other cyclists in the group would say: Mike, have you been to Vietnam with Exodus? When I replied: No they said: just go! So I did, and with a friend, and we loved it. There were many amazing experiences and the accomodations were all much better than I expected. The only downside is the many hours sitting in planes (two 7 hour flights) to get there. Our group leader (Lam) was excellent too, keeping us well informed and smiling, even when we got caught in torrential rain!
Whale Island and Ha Lon Bay
Excellent
I rarely write reviews, but this experience warrants one. The trip leader and crew were excellent. They were organized, friendly and helpful. And the refreshments – the mangos, lemonade – everything was so good. However, the trip itinerary and discussions with Exodus personnel (though they were very nice) did not prepare me for the pollution, hazardous traffic (saw a semi-covered dead body in the countryside – could happen anywhere, but still marred the experience), subpar accommodations and lunches, and unexpected discussions of the US during the Vietnam War opened some wounds that I didn’t know were there. I suspect it would for many in the US, especially for those that served and their families The 12 out of 14 days of rain and wind in what was the dry season didn’t help either, but that’s weather. Everyone made the best of it. I got several items made in Hoi An. While they were very helpful and fast, I would not recommend getting anything tailored – overpriced and mediocre quality. I got to meet some wonderful travel companions. I saw some beautiful landscapes and smiles of the Vietnamese people. Unfortunately, the pollution and trash during 95% of the trip overshadowed anything good. For example, Halong Bay is ruined. Among the green waters and massive limestone structures is the smell of diesel fuel and trash with the immense number of boats/ships bringing so many people in to spoil it all. I would not recommend this trip. I hope that Vietnam decides to restore their environment and natural resources over tourism dollars. Exodus should be more comprehensive in its trip notes and conversations so that travelers like myself can better level set expectations. It’s surprising that an environmentally conscious company like Exodus would bring in people that contribute to the pollution. I wish Vietnam well and will look for ways to help. In the meantime, I will need to reflect on my life decisions. 🙂
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No
We’re grateful for Christina for leaving a review of her trip, and are glad to read her glowing praise of her tour leader and our local team in Vietnam. However, we really regret that she didn’t have the experience she was expecting in the country.
Vietnam is an iconic destination with a complex history which, unfortunately, does suffer from issues with pollution in some areas, especially those popular with tourists such as Ha Long Bay. Exodus travel in small groups and try to minimise our impact on local resources and the environment, and our local team do everything possible to ensure that any waste our groups produce is collected and disposed of responsibly. We’re working with our team to engage in local waste clean-up initiatives, and are confident that we’re doing our utmost to reduce our environmental impact on Vietnam, while still providing our customers with the opportunity to visit its most memorable sites.
We’re confident that we do a good job of setting our customers’ expectations about their visit to the country, but will consider reviewing our trip notes going forward.
We’re sorry to read that Christina found some of the accommodation to be subpar. The properties we use generally get very positive feedback; from the Holiday Evaluation forms we’ve received from customers who travelled to Vietnam on this trip in 2023, accommodation was rated at an average of 4.51 out of 5, which we consider to be an excellent score.
We wish Christina well for her future travels, and are glad that, despite the above, she saw some beautiful landscapes and came home inspired to help improve Vietnam’s environmental problems, which is an aim we share.
Kelly Reid, Exodus Product Manager
