Most Inspirational Moment
The approach to Petra through the winding narrow passageway with the rock walls towering above creates a feeling of anticipation that is totally fulfilled as you step out into the Wider space with the Treasury facing you. Both the climbs up to the monastery and the Place of Sacrifice are the other highlights of apetra not to be missed Finally our stay in the desert amidst the amazing rock formations.
Thoughts on Group Leader
If you were making a training video highlighting how not to behave and what not to do then Mohammad Baninazet would be perfect. His English is not good, pronunciation poor and he slurs one word into the next. He was confused about the number of nights in the various hotels, the times for meeting constantly changed partly because he kept confusing 8.30 with 10.30. On the journeys he was totally engrossed with his mobile phone and if not for being prompted by the driver told us nothing about the places on our journey. He appeared to have little knowledge of the sites we visited so that as the trip progressed people wandered off. If you questioned anything he said or asked for clarification he would say we hadn’t been listening . Some were told off for ‘undermining ‘ by listening to other guides who had far superior knowledge and English. I arrived the day before in Amman and a notice was displayed giving the time of the group meeting as 8am the next day. At 8.15am I asked for the second time about this and he said there wasn’t one. I pointed out the notice and he dismissed this as being from the Exodus Office. He wouldn’t accept that it had anything to do with him. No meeting happened and even on day 4/5 we were still trying to get to know each other. The staff doing the transfers were helpful and efficient. I can’t praise the driver enough for even with his limited English he was always courteous and helpful. Though writing for myself alone I know we all tried to make the best of it and not let him spoil our trip.
Advice for Potential Travellers
Definitely arrive a day early otherwise you will not see Amman especially the souks and the Jordan Museum which house the Dead Sea Scrolls. AsThere isn’t enough time on the last day
We would like to thank Peter for his feedback, although we are very sorry that some aspects of this trip fell below his expectations, especially with regards to the tour’s leadership. A more experienced tour leader was originally assigned to lead Peter’s group but was regrettably called away at very short notice due to a family emergency. Whilst the replacement tour leader, Mohammed, was briefed by more experienced leaders and we were confident he had the necessary enthusiasm, energy and skills to lead this departure we are very sorry that his leadership impacted on Peter’s enjoyment of the trip. We would like to confirm that as a result Mohammed will not be leading any Exodus trips in the foreseeable future. We would only consider him again as a leader for Exodus if we were sure that his English skills had improved sufficiently along with his leadership abilities. Should Mohammed lead any future tours for us, we will closely monitor the feedback regarding his performance, to ensure he is meeting the high standards we expect from our tour leaders. Kashka Lantis – Product Manager