Reviews

Walking in Madeira

Holiday was very good once in Madeira.

Booking and office support from Exodus UK was poor.

We paid a surcharge of over £300 pounds to get flights six months prior to departure.

There were people in our group who arrived later in the day that didn’t pay any surcharges. We could have got a later flight also….

No one has come back to me about this after my first survey.

Also, Exodus don’t have enough staff in the London office to even answer your phones.

Dreadfull in light of the money we your customer pay.

SORT IT OUT. That was my fourth holiday with Exodus, I doubt personally that I will book another in light of the London office. It’s a shame you let all of your reps that are actually in front of your customers down. Learn the lesson.

Rob Rutter

Most Inspirational Moment

See above

Thoughts on Group Leader

See above

Advice for Potential Travellers

Don't book via Exodus

Reply from Exodus

We would like to thank Rob for taking the time to provide us with feedback both on his holiday evaluation form (HEF) and in his review. Whilst HEFs are read by 2 members of staff, we endeavour to make it clear both in the email we send inviting clients to complete their HEFs, as well as at the end of the survey itself that due to the volume of feedback we receive, we are unable to respond on an individual basis to the comments our clients make. We do, as a result of this, provide an email address which clients are welcome to use if they would like to raise any specific concerns to our customer services team. We would like to apologise if this could be further clarified. Flight prices can vary quite significantly throughout the year and even when flights are booked early, sometimes a supplement can be applicable, as explained in our trip notes. We were pleased Rob enjoyed his time in Madeira, but we are nonetheless very sorry that he was disappointed with the support he received from Exodus prior to travel.  –  Marta Marinelli, Product Manager.

Slovenia mountain and lakes

Very beautiful nice hikes would rather not have rest day trip to short.

Walking on the Greek Islands

Three beautiful islands Naxos Santorini and Paros to visit a grade 1 but not so much walking and a lot of ferry time.

Cycling In Greece

This was our first trip with Exodus Travels and to Greece. This was an excellent way to really see the countryside of Greece. We went to many local places that your average tour bus trips would not go. We had a larger group of 16 people so we were fortunate to have two fantastic guides (Niovi and Demitrius) as well as a wonderful driver. (Also named Demetrius) This trip is highly recommended if you want to see more of the local culture of Greece. My only suggestion is to definitely upgrade the quality of bikes used on this trip. On our last day of the trip my husband had a small medical emergency. Niovi helped us handle this situation with complete professionalism and ease. She helped us locate a private doctor in Athens (on a Saturday!) stayed with us, and helped with translation with the doctor. We both will be forever grateful for her assistance!

Whales and bears

Very good trip . Just prepare for the rain . Saw lots of wild life . Would recommend the trip

Totally Tuscany ...

One week of great walks , great hospitality and great food .. superb leader in Mark and combined with the warmth of the late summer sun we couldn’t ask for a better way to spend a holiday than to walk the vineyards and taste the grape 🍇

Varied and Interesting Trip

A busy and varied trip covering five countries, encompassing a wealth of culture and history, and some amazing scenery.

Stunning coastline

Stunning coastline and some beautiful old towns to wander round .Two lovely walks of about five or six miles along stoney paths but with options if you’re not feeling to energetic.

Exceeded my expectations; and they were pretty high!

This was my third cycling holiday with Exodus and I can’t wait to book the next one. Once again, I chose somewhere where I had no previous knowledge, thus making it a bit of an ‘Adventure.

Inevitably slightly apprehensive about how well I would fit in to a group of sixteen people that I had never met before. My worries were needless; we all got on famously and just got on with enjoying the well organised trip. Great hotels, food and wine. Distances not too challenging, although the heat was at times.

All breaks, rest stops and overnights were entirely adequate. Important to bear in mind that this is first and foremost a cycling holiday. There were many occasions when, as a keen photographer, I would like to have stopped but that wouldnt have been fair on the ‘Back Marker’.

Highlights of Provence

A beautiful part of France, and varied walks taking in local village life, markets, river walks and gorges plus some very steep hillsides over difficult terrain