Most Inspirational Moment
visiting Vienna- never visited before so was overwhelmed by the beauty of the buildings, and their numberthe beauty of the many towns in Czech republic, their history and architecture
Thoughts on Group Leader
Mat was well organised, and provided many opportunities to check we were all ok, and to gain feedback. He adhered to the trip plan which is what we had bought, and checked if unsure with his manager. This may have come across as an inflexible approach, but he could not please all people all the time. We felt some people on the trip had unrealistic expectations in this trip, wanting significant changes that would have meant a very different holiday, which may have suited them but not others! perhaps they should pay extra for a 1-1 trip with a guide! It would help if the itinery plan was emphasised in the trip notes as the holiday, rather than an idea with great flexibility. The only time more help from Mat would have been appreciated was at our final hotel in Budapest, which was the worst of all in terms of its location which was in a run down part of town with evidence of drug using and low lifes, and so difficult to get into the city. The concierge was not helpful so Mats advice would have been good at the time.
Advice for Potential Travellers
you need to be able to manage gears as well as distances on this trip. those who were not experienced slowed the pace of the group significantly at the beginning few days
Suggestions
Budapest hotel was poor in terms of location ( too expensive to get into town via taxi and other means very difficult to understand or access) so more central hotel of better standard should be used, especially as everyone is tired after packing and relocating daily to a different hotel. You want something much better than this on your last day. Taxi drivers just want to rip off tourists, drive dangerously and contribute to why I never want to return to Budapest. Greater flexibility on route at times, as more cycle paths could have been used which would have been better than roads.
Reply from Exodus
Exodus takes customer satisfaction very seriously. As such we can confirm the hotel used on Budapest on this tour had not been used before and will not be used again.