Most Inspirational Moment
The walk in the tea plantation , with beautiful views. Watching life go by on the river trip. I loved the bird life. The Indian people are so friendly and welcoming.
Thoughts on Group Leader
I am sorry to say that his heart did not seem to be in it. He sometimes seemed reluctant to answer questions. He spent far too much time on his mobile phone. He did say this was Exodus ringing him, when I mentioned it at the end of the trip. This was a big problem for me , as I go on holiday to escape technology. He did not use the long road trips to give us information about the country,or what would be happening that day. On some occaisons he did go our of his way to be helpful, but he was rather unpredictable in this way.
We were sorry to hear that Karen was disappointed with some of her trip. Karen’s leader is an experienced Exodus leader and usually receives good feedback; we monitor leader feedback closely via the holiday evaluation form we receive from clients, and we are pleased to see that he has continued to do a good job since this departure. We are surprised to see this feedback about the hotels, all of which are rated 3 or 4-stars (apart from the homestay which does not have a star category). The hotels and houseboat are usually rated as ‘good’ or ‘excellent’ on the feedback, including on this departure, but we remain sorry for Karen’s personal disappointment. As this was a much smaller group than usual, a smaller vehicle was used and our local partner has advised that a vehicle of this size is not equipped with a microphone; these are provided in vehicles used by our larger groups.
Louise Ungless – Product Manager for India