Most Inspirational Moment
I thought the fifth ride was great - best scenery of the trip, a nice climb and super switchback descent. Loved Syracuse on the Saturday night, locals quietly enjoying themselves late into the night - as much ice cream as wine being consumed.
Thoughts on Group Leader
I was impressed by Michele’s professionalism and attention to detail. Trip ran like clockwork. Sebi was also an absolute brick - a super guy
Advice for Potential Travellers
I personally could not recommend this trip but each to their own and I think everyone else in our party loved it.
Thank you for sharing such a thoughtful and detailed review, and for travelling with us again – especially as this was your twelfth Exodus trip.
We’re really sorry to hear that parts of this itinerary didn’t live up to the expectations you had based on the trip notes and previous experiences with us. In particular, your comments around the scenery, road conditions and level of traffic are disappointing to read, as these are key elements of the experience we aim to get right when designing and maintaining our cycling routes. Your feedback on the final ride into Syracuse is noted as well, and I appreciate how that would have felt at odds with what was expected.
It’s equally important for us to acknowledge the points you’ve raised around pacing and the mix of e-bikes and standard bikes. As you’ve highlighted, this can have an impact on group cohesion, and your suggestion around setting the pace based on non e-bike riders is a helpful one that we are already discussing internally.
On the other hand, we’re really pleased to hear that there were aspects you enjoyed, particularly the towns visited, the food and wine, and the time to relax. It’s also great to hear such positive feedback about Michele and Sebi – I’ll be sure to pass that on to them.
We genuinely value feedback like yours, as it helps us refine both our itineraries and how we describe these experiences to future customers. While I’m sorry this trip didn’t match the standards you’ve come to expect from Exodus, I do hope we’ll have the opportunity to deliver a better experience for you on a future adventure.
The Exodus Team