- The mysterious moai
- Rano Kau crater
- Enjoy friendly Polynesian hospitality
- The unique history of the island
Easter Island Extension
ReviewsAdd your own review
Visit but not with exodus
We added Easter Island to our Discover Chile tour (which was excellent) but were very disappointed with the Exodus service. The accommodation in Hotel Otai was very good but could easily be booked direct and there are lots of alternatives near the centre. The main reason for the review was the very poor guide service. We expected Exodus to maintain it usual high standard especially in a location as dramatic as Easter Island. On the 1 day tour our guide was hugely disappointing – she didn’t accompany us around the sites; her knowledge was very shallow; and she was just not interested. On day two we had a younger male guide who was engaged and knowledgeable but catering for a group of 21 across 2 languages was a major shortfall. We also found that the flight costs wold have been cheaper if we booked direct. My recommendation is definitely to visit the island; make the arrangements directly; three nights is sufficient; book a day long individual guide locally; and rent bikes to revisit the places you liked.
Most Inspirational Moment
The quarry and the large platform nearby
Thoughts on Group Leader
We have travelled on 8 occasions with Exodus and the quality of the guide is a major reason to remain loyal. On Easter island the service used by Exodus fell woefully short of our expectations – both in terms of quality and also in terms of group size – I was sitting on the pull down seat in the aisle of a small minibus for the duration of the tour.
Advice for Potential Travellers
Definitely to visit the island; make the arrangements directly; three nights is sufficient; book a day long individual guide locally; and rent bikes to revisit the places you liked. Hanga Rua and Pea restaurants on the seafront are recommended
We would like to thank Eamon for his review, although we are very sorry that he was disappointed with the guide service on this trip. We appreciate that there is a difference between a tour leader and a local guide, but we expect that the guides we use will provide a positive experience for our clients at the sites they are guiding. We understand that the first guide was feeling unwell on this day and that this may have affected her performance, but we nonetheless regret that this impacted Eamon’s experience. Whilst we were pleased to read that Eamon found the guide on day 2 to be engaged and knowledgeable, we regret that he was disappointed with the size of the group he guided and that he was required to speak two languages. We have updated the trip notes to include more information about this in order to help better prepare our clients for what to expect on the Extension, as we recognise that the set-up is rather different to those on our main tours. The prices we charge clients are reflective of the costs we incur, but in our flight-inclusive prices we also include an amount to cover the cost of flight related issues for which we may be liable in accordance with our obligations under the Package Travel Regulations. Our customer services team have written to Eamon in more detail regarding all of the issues he has mentioned. Malcolm Parkinson – Product Manager
Would you like to include flights with your booking?
- ATOL protected
- Competitive flight prices
- Full refunds in the event of FCDO cancellations or major disruption at your UK departure airport
- Specialist support to rearrange flights and transfers
- Regional flights available from many UK airports
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