Most Inspirational Moment
Visiting Aurora on her farm and running barefoot on a Pacific beach tie for first place.
Thoughts on Group Leader
Dedicated, knowledable, funny, really helpful and untiring
Advice for Potential Travellers
Take warm clothes for the cloud forest, you might want a light down jacket. Don't buy smal value items with dollars, you'll get ripped off, beer is expensive in the hotels, take a travel plug as many washbasins don't have a plug. Take icaridin based insect repellent, less harmful to the environment than DEET and just as effective
Reply from Exodus
We are very grateful for your review, Stephanie, and are thrilled to hear that you enjoyed the variety on offer in Costa Rica. On the other hand, we were sorry to learn of your disappointment with the service and cleanliness at the Savegre Hotel & Spa, as this is not the type of feedback we expect to receive. The Savegre is our usual property for nights 12 and 13 of this tour and it is generally well-received by our groups, however, we would certainly not wish to downplay your review, which we have put to the hotel’s management. They have offered their sincere apologies for the unclean bedding and have followed up with the housekeeping team to ensure it is not repeated. They have also explained that the slow catering service may have been due to high occupancy during the holiday season, however, their staff will be better prepared ahead of subsequent busy periods and the head chef will endeavour to improve the menu. We realise none of these improvements will change the experience you had, but we trust it shows that we have taken your concerns on board for the benefit of future Exodus guests. We, nevertheless, remain apologetic for any impact your stay at the Savegre had on your overall enjoyment of your holiday.
Sarah Ahern, Product Manager