Most Inspirational Moment
Ha Long bay cruise Hoi An Angor Wat
Thoughts on Group Leader
Both were very knowledgeable and helpful
Reviews
Your Words – We tell it like it is! Holiday Reviews by previous Exodus travellers
Here at Exodus we thrive on feedback from our customers. It’s the only way we can ensure our trips continue to be the best they can be. So, for the real tales, twists and turns of the trip you’re interested in, look no further than the reviews from our previous travellers.
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Reviews
Vietnam & Cambodia Highlights
Great trip with great guides who were very helpful and knowledgeable. The trip itinerary was also very good with great hotels and destinations
Vietnam & Angkor Wat
The itinerary was perfect for seeing all of the key sights, aided by an absolutely excellent guide, Thanh Vu who made sure we did so, and was so good at passing on his knowledge, with excellent organisational skills. Hotels were of a very good standard
Most Inspirational Moment
The people & sights of Vietnam & Cambodia, excellent guide, very good hotels, the group we had, included food was very good
Thoughts on Group Leader
Thanh Vu was excellent in every way. He referred to his group as TV's family, and this is exactly how we felt we were looked after. Cannot recommend him enough
Kerala & the Tropical South
All the Exodus holidays we have been on, and especially this one, have been excellent. From the helpful flight booking department, the holiday booking, and the India team, all went well.
Most Inspirational Moment
The stays in Munnar and Periyar were the highlights
Thoughts on Group Leader
Vinod had an extensive knowledge of the area we were visiting. He has a lovely sense of humour and was calm and efficient, managing the different needs of our group effectively.
Discover Namibia
Brilliant trip for seeing wildlife & very varied landscapes.
Most Inspirational Moment
Seeng leopards, white rhino & elephants at fairly close quarters.
Thoughts on Group Leader
Excellent
Advice for Potential Travellers
The early starts & sometimes long journeys are not for the feint hearted but definitely worth the effort!
Walking The Amalfi Coast
Hotel duo Torre staff were wonderful and the food was excellent exceeding my expectations. Our guide Sevario was excellent, providing interesting historical and cultural information. He was contentious of our hiking abilities and ensured that everyone enjoyed the pace.
Most Inspirational Moment
All aspects of the trip were great
Thoughts on Group Leader
Sevario was an excellent leader. He provided detailed information on what we would do each day and the level of difficulty for each hike. He provided excellent information on what to do with our day off. He was enthusiastic and informative.
Southern India Coast to Coast Ride
Expert guide. So much to see and explore. Great routeGood support from admin team
Most Inspirational Moment
Cycling on crazy busy Indian streets. Views across Tamil Nadu. Hill Country climbs and descents. Spice Plantation visit. Great local restaurants
Thoughts on Group Leader
Abi was exemplary. The best leader we have ever had on a bike tour. Great sense of humour, good attention to detail. Really helpful with advice regarding rebooking flights
Kerala & the Tropical South
I found the whole experience from initial enquiry, to booking, to travelling, to the actual trip well organised and professional.
Most Inspirational Moment
I loved it all, trekking in the tea plantations, dawn city walk around the Sri Meenkshi Temple in Maduri watching the locals start their day with milking, painting 'kolams' around their houses and of course the markets! Early morning walk at the Periyar wildlfe sanctuary and seeing elephants, bison and deer on the afternoon boat trip. Eating in the estate house at the rubber planation, the cooking demo and meal with a local family and of course the peaceful houseboat. Lovely to finish in Kova
Thoughts on Group Leader
He was simply amazing-the best. Biju had an in-depth knowledge of the history and culture of the area. He was able to bring so much of the history and culture alive with stories from his own family. He was happy to engage in discussions on any topic. He went out of his was to ensure the whole group were comfortable and happy. We had one man who was unwell before he came and this continued. Biju made sure as far as was possible his needs were met.
Vietnam & Angkor Wat
Excellent holiday end to end – tour guides, accommodation and itinerary outstanding
Most Inspirational Moment
Very broad ranging itinerary - Ha Long Bay spectacular as was Angkor Wat. But Hanoi and Ho Chi Minh offered different perspectives. The vibrant and lantern lit Hoi Ann was another highlight.
Thoughts on Group Leader
Thanh Vu we spent the most time with - what an incredible leader - full of knowledge and enthusiasm always thoughtful to individual needs. Likewise Chan Ly in Cambodia was incredibly knowledgeable and made provided an equal level of support.
Discover Costa Rica
Excellent service through booking until end of trip
Most Inspirational Moment
Tortuguero and Esquinas Lodge were both highlights. We saw the most wildlife in those locations and Esquinas Lodge was so tranquil and relaxing. Even the torrential rain in Tortuguero whilst on part of the boat trip didn't spoil the fun. Jonathan our guide and Carlos our driver were both excellent and added to the enjoyment of the trip. Jonathan's knowledge is outstanding.
Thoughts on Group Leader
Jonathan has tremendous knowledge about the flora and fauna of Costa Rica. He is passionate about protecting both and encourages that enthusiasm in others. He kept us all safe and informed at all times. His happy disposition made me feel welcome and kept us entertained on long journies.
Highlights of Kerala
This trip is not up to Exodus’s usual standards. The bus journies are almost all considerably longer than the trip notes suggest, partly on account of the extensive roadworks currently taking place in Kerala. The itinerary tries to cover too much ground for the time available
Most Inspirational Moment
Lunch at the rubber plantation in a beautiful homestay run by charming people
Thoughts on Group Leader
He was replaced part way through the holiday after a member of the group complained about him. This was dealt with poorly by the local Exodus representative. The new guide left before the end of the trip leaving those of the group whose flights had been cancelled on account of the Iran war with no one on the ground to assist with their arrangements
Advice for Potential Travellers
Be prepared for very long bus journies
Reply from Exodus
We’re grateful for Melanie’s candid review of her trip, though it’s disappointing for us to hear she didn’t feel this departure was up to our usual standards. One of our team has spoken with Melanie directly about her experience and we are certainly bearing her comments in mind going forward.
We’re aware that unfortunately there are roadworks taking place in Kerala currently, and we’re working with our local team to find workarounds and keep journeys on the more reasonable side. We’re confident that in the future disruption from the roadworks will be kept to a minimum.
We’ve looked to keep this itinerary busy throughout, and feel that without journey disruption this trip gets the balance right with having our groups on the move from site to site without being excessively tiring.
Melanie’s leader was changed near the end of the trip, and this was an unusual and difficult call for us to make. While some members of the group were happy with the leader, the concerns raised by others made us feel we had to take action, and we understand many in the group felt organization improved as a result of the change. With that said, it’s disappointing that Melanie felt this was poorly handled, and this is certainly a learning opportunity for our local team, which has been followed up on.
Finally, members of the Exodus team and our local team were in touch by all group members affected by flight disruption following the situation in the Middle East. We’re confident from the feedback we received that our clients felt well taken care of during this time and we remained in contact with them for any assistance needed after we rebooked their flights.
– Oliver O’Boyle, Exodus Product Manager