ASK A QUESTION
Review Centre
hero-image

Reviews

Your Words – We tell it like it is! Holiday Reviews by previous Exodus travellers  

Here at Exodus we thrive on feedback from our customers. It’s the only way we can ensure our trips continue to be the best they can be. So, for the real tales, twists and turns of the trip you’re interested in, look no further than the reviews from our previous travellers.

Simply use the selector below to search our trip reviews and start reading real feedback from real Exodus travellers who have ‘been there and done that’!

Lots of our clients also like to post handy tips and advice about their travels. It’s great to know what to expect on an Exodus adventure before you go, so make the most of their experience and you’ll make the most of yours!

Haven’t posted your review yet? Here’s how to do it…

Once you return from your Exodus adventure holiday, you will be emailed a link to add your review. Any feedback collected is posted onto our website, totally unedited.

Alternatively you can navigate to the relevant trip page and add your review via the Reviews tab.

Excellent
4K reviews on

Reviews

Discover Costa Rica

Great guide, comfortable transport, trip met all expectations, excellent lodgings

Most Inspirational Moment

Guide with expert knowledge of the area and his ability to locate the wildlife. Seeing the rainforest and animals

Thoughts on Group Leader

As stated he was excellent and responsive to the needs of the group and helpful with any difficulties we had with an ability to sort these out without hesitation.

Great to explore the Galapagos

This is a very varied trip from the beautiful buildings in Quito to the unique Galápagos Islands. Heights of Cotopaxi to Amazon jungle. It is challenging at times especially on the Amazon jungle walk, this was not an easy stroll through a path in the jungle it was at times very steep and very slippery. Well worth it though to then enjoy the visit to AmaZoonico.
Boat journeys between the Galapagos islands are long especially between San Cristóbal and Floriana. I personally saw no enhancement to the trip in stopping at this island and would have preferred more time on Isabella. Due to boat times there was no real free time to explore this lovely village.
Trip notes are pretty inaccurate and need an overhaul especially the first week.

Most Inspirational Moment

I think visiting the devils cauldron waterfall and going behind the cascade of water, the absolute power of nature is breathtaking. Snorkelling and coming face to face with a playfull sea lion or turtle was pretty amazing

Thoughts on Group Leader

We had two leaders one on the mainland who was, I feel, not really up to the job. She was knowledgeable and passionate about her country but organisation and timekeeping was sadly lacking meaning we were mostly late to our destinations cutting any “free” time we had to look about where we were staying. Changes to hotel were not communicated to us prior to arrival, we were disappointed arriving in Banos to find we were staying at a different hotel that did not offer the same facilities as hotel on the trip notes. At the airport she was unaware of current import rules applicable to Galápagos which could have been a disaster for some of the group who had no WiFi connection to allow them to complete customs declaration. In the Galápagos we had Wilson who is a Galápagos guide and was the complete opposite. Kept trip moving to schedule and listened to the needs of the group tweeting the irony where necessary to make the most of out time on the islands. There was a lot of snorkel stops on which Wilson always joined us in the water along with another colleague to ensure none of us encountered any problems whilst in the water.

Advice for Potential Travellers

Pack for every weather situation. I found a cape was more use than a waterproof jacket especially on the Amazon. Accommodation was in the main basic with the exception of papallacta and Santa Cruz, I do note however the price of this trip has increased considerably so perhaps the standard of accommodation will also improve. I felt the standard of accommodation offered on this trip fell well below the usual exodus “classic” rating. There are plenty of good and reasonably priced restaurants around hotels (except Amazon) most of the hotels we stayed in did not offer evening dining facilities. In Galápagos most of us hired shortie wetsuits which I was grateful for as water was quite cold!

Review Centre
Reply from Exodus

Thank you for taking the time to share your feedback. We’re very sorry to hear that aspects of your experience on the mainland did not meet your expectations. Daniela, your guide,  has led many Exodus trips and is a knowledgeable and capable leader, however,  it is disappointing to note that her organisation and communication on this occasion did not meet the expectations you’ve come to expect from Exodus. We apologise for any impact this had on your overall enjoyment and can confirm that your feedback will be shared with the local team to help improve processes and ensure that customers on future trips are better supported.

Regarding the hotel in Baños, we are sorry to hear that Isla de Baños did not meet your expectations. After reviewing this departure, we noted that La Floresta was unfortunately fully booked at the time of your stay. In such situations, we source an alternative hotel of the same category and star rating, which is why Isla de Baños was arranged. Our trip notes do state that listed hotels may be substituted with “or similar,” but we fully recognise that this change should have been communicated to you in advance. We will be reviewing our internal processes to ensure that any future hotel substitutions are clearly and proactively communicated to travellers.

Furthermore, we recognise the challenges you experienced with the new customs declaration requirements at the airport. Although our leaders are provided with updated guidance, the process is still evolving locally and has been causing difficulties for many travellers, especially when WiFi access is limited. We understand how worrying and inconvenient it can be to face unclear procedures at such a crucial stage of the journey, and we are very sorry that this affected your experience. Please be assured that we are monitoring these changes closely with our local partners so we can provide clearer information and better support for future departures.

Thank you once again for sharing such valuable feedback as it plays an important role in helping us strengthen communication, improve consistency, and ensure a more seamless experience for all future travellers.

Holly Parkinson

Exodus Product Manager

 

Discover Costa Rica

Excellent trip Johnny Villalobas brilliant. An amazing source of information from natural world to history. Very supportive and instructive plus gentle guidance!

Most Inspirational Moment

Multiple! Starting with Tortuguero and finishing with Savegre Valley

Thoughts on Group Leader

JB was brilliant, informative, responsive to questions and a mine of information on every aspect. Plus supportive to individual needs.

Absolutely Stunning

The most stunning trek you can imagine. The Himalaya’s really are great cathedrals of nature. Walk alongside 3 of the top 10 peaks in the world, with an itinerary set up to ensure you succeed at altitude and make it over the amazing Thorong La Pass at 5,416m. Most competitors do the trek in 2 weeks, missing large sections or not acclimatising properly – the 22 day version means you complete (just about) everything.

Most Inspirational Moment

The whole group reaching the top of the Thorong La Pass on a stunning blue shy and snow covered floor, together.

Thoughts on Group Leader

Sam was outstanding.

Advice for Potential Travellers

You do need to be fit - 17 days of back to back trekking with over 11,000m of ascent and decent is not for the faint hearted. But if you like a challenge, enjoy walking, then this has to be one of the most amazing treks in the world.

HIghlights of Morocco

My wife Cristina and I just returned from a wonderful trip to Morocco. The trip was interesting, but it became even more fabulous thanks to our leader, Mohamed Ait Lmoud.

Most Inspirational Moment

picnic lunch at a family house

Thoughts on Group Leader

He was faboulous

Advice for Potential Travellers

A trip worth repeating.

Highlights of Morocco

Good throughout fast paced at the beginning followed by a more relaxed ending which suited me perfectly. Everything explained well and excellent communication from Mohamed on the daily routine

Most Inspirational Moment

The hikes all of them, visiting people in their homes and the welcome received, Volubilis, Essaouira all the medinas and kasbahs, the desert experience, the food.

Thoughts on Group Leader

Mohamed was a great tour leader, he is organised, unflappable, kind, thoughtful and his knowledge is incredible and he is enthusiastic and supportive of everyone on the trip. He dealt with a vehicle breakdown incredibly on a national holiday and without panic or anxiety. I like that all the places, guides and hotels held him in high esteem which shows he abilities to communicate well with everyone. His daily WhatsApp of the day ahead were very good and useful to me.

AMH: Highlights of Morocco

Just had the most incredible tour of Morocco with an amazing guide, Mohamed Ait Lmouden
It was so well organized and our guide was always doing his best for all of us

Most Inspirational Moment

There were so many great moments! A highlight was having a picnic lunch at a family house and being welcomed with such warmth and generosity!

Thoughts on Group Leader

He was the best!

Advice for Potential Travellers

Morocco is such a mixture of cultures and there is a lot to take in Be open minded and flexible, you never know where that alley In a souk might take you

Active Costa Rica: Waterways & Wildlife

A great experience overall. Fantastic locations, great tour leader. A good balance of activities and free time.

Most Inspirational Moment

Wildlife viewing - difficult to specify which ones as they were all great, but the included Night Walk was very good. Zip-lining - fab fun, if a bit hair-raising.

Thoughts on Group Leader

Jonathan was amazingly knowledgeable with all the plant / animal / bird life and we felt that we learned loads. He was also great at letting us know our options for activities and also any relevant times / durations etc for the upcoming days, and to recommend restaurants and businesses/ shops that we may want to go to. All in all, a great trip leader all round.

Foothills of the Himalaya

Fab trip – very full on but totally enjoyable. Travelled with you many times, rarely disappointed.

Most Inspirational Moment

The whole experience but Dharamshala was fab.

Thoughts on Group Leader

Great leader, took care of us like a father. Personable, witty and very likeable

Egypt: Alexandria to Aswan

Booking, pre travel information, the holiday and guide were all excellent

Most Inspirational Moment

Abu Simbel and seeing the Sphinx, although it was all really good

Thoughts on Group Leader

We have done many guided tours in different countries. Ahmed was one of the best guides we have experienced. His knowledge was incredible and he made sure we saw and understood all the temples/ tombs/ museums/ sites etc in an imaginative and interesting way. He was also good with the practical organisation of the trip.